I have the body (which i love) and now the head. In the pack there are two heads, one retrofit one not. There is no explanation of the difference and how to choose which one. There is one alpha which says "for retrofit head only". So i wear the non retrofit head and my SL head can be seen in parts..so i wear the alpha with the retrofit head. I still dont know the difference or why there are two heads. To add insult to injury, the facial features cannot be changed with the sliders as can be done with the body. This you dont find out until you've bought the head and cant change the pointy chin, the thick nose and the too thick morose looking lips. You get absolutely nothing with the head for your 5k Lindens; not so much as a hairbase or one skin; oh sorry you get eyelashes that disappear as soon as theyre fitted cos theyre so thin.
So, ive spent 10k Lindens (and that's not counting the skin for body and head i had to buy) so far and there is no customer support that i can see. Every notecard ends with "do not send support queries" or something like that. You can never get to the sim cos its always full (what's with that?)...so what do you do when the thing wont work and theres no one you can ask?
Its a lot of money to be treated like a pest when you need help....I love the body so for now am persevering...but i need help with the head..the eyes are like slits...i look bored or angry. Ridiculous. Some help please creators!