[when i log in i am a cloud and cant do a characture test]

hi

log into SL

and open the inventory Press control and I

once its open at the bottom you see the library, open the library and in there you see lots of avatar search for one you like to be.

open it and click on the shape and pick wear.

if you still a cloud

click on the hair base and pick wear.

if that still not working

click on each item and pick wear until you appear.

hope that help you

enjoy Sl byee

[why does watchdog notices how cn I fix it]

hi

is watchdog, a fire wall or anti-virus, it would help to know.

if it is, the setting need ajusting, its set to high and blocking SL

try shuting off SL vioce.

 this mat help

if not you can restart vioce.

but need to know what watch dog is to help you

good luck byee

[How come an IM from someone I blocked was just sent to my email?]

hi

sending people Emails is not cover in the game

I send Email to people, Im helping and they find it easy to work this way to sort out there little problems.

and send Emails in reply.

so blocking people in game with not block the Emails.

sorry

best to open a new Email account, and use that.

this way they can not contact you using the real account.

Im on my 3rd Email account.

my real life account was hacked and spam so badly, i had to delete it. and open a new account.

besafe do not use real life information in second life.

enjoy your game

byee

 

[I keep crashing when I log no matter what viewer I am use.]

Hi

my computer was stopping and and I had to retast it.

finaly I was told that the 64 bit computor, works best with only 4 gigs Ram as window only need that to work.

so I try that and it work.

but I also tested the ram.

on start up I press F9, and got a option screen, using the tab button I could pick which option to use.

and did a Memory test, my computor fail that, so I reduc the ram and retested it.

and the system pass, so now I only use 4 gig of ram, you could also check if there a 64 bit viewer.

hope that help you

good luck

byee

[Caledon Quest]

hi

If you are a group member, just ask in the group chat. or report it to a Caledon officer.

they are normally find out side the class room area.

and there are helper there too, that can help you to report this.

enjoy the game

I try to do it but could not understand it, so give up.

hope you do it, and win the hat.

if they still give that out to winner.

good luck

bye

[Is there a way to send information about a pre-meditated hack? I wanted to send in a ticket.]

Hi

yes you can, you can Ar the avatar if you have the name.

you AR him or her for harassment.

If you do not know how to AR (report).

click the knowledge base tab top of this page. and type into the search box

abuse

from the drop down menu, you will see

filling an abuse report

or something like that

click on it and you find its the link to the page you need to read that will tell you how

hope that help you

good like

byee 

 

[Missing inventory]

hi

your caches need to download, however if your inventory is still miss items.

top of this page, you see 4 tabs

click the one   knowledge base

type into the search box,  inventory or how to find missing inventroy.

from the drop down menu you get lots of options just click on the one you think may help

and read it.

good luck

byee

[new computer]

Hi

if you would like to use firestorm, just google it

and download the lastest viewer.

once downloaded, install it as you normally install software.

open the viewer

if you have a account, type into it your avartar name and your pass word.

and you just log in.

however, if you not got a account, just google second life, and pick the avatar option.

there you can make your account, and choose a starter avatar. pick a name for him or her, and use that in the first box in the firestorm viewer, the last box type the password you pick.

then just log into the game, good luck

byee

[When I went to a sandbox it didnt unpack the item?]

hi

so far you doing it right.

hope you took the box back

or it now in the lost and found folder in the inventroy

here is what lindens say

 

 

1. Drag the box from your inventory to the ground to rez it.
2. Right-click the box and choose Open.
3. A window opens. If the box has many contents, it can take a moment.
4. Click Copy To Inventory to transfer the box's contents to your inventory. If the box contains an outfit you'd like to wear immediately, select Copy and Wear instead.
5. Once the items are copied, they appear in your inventory as a folder with the box's name. If you don't see it, click the Recent tab.

When you have finished unpacking your box, please remember to either Delete it or Take it back to your inventory to avoid cluttering up the area with boxes

that was in the knowledge base

the tab is above this message. click on the knowlede base tab and type into the search box   open

there will be a drop down menu

from that you see what you need

just click on it, and you be taken to the section , so you can read up on what you do not know

please ask if you do need help

that what some of us come to the support page to offer   help

enjoy the game

byee

[hello gonna do a year I make my sales Lindens via paypal delay and 2 opened five days up here ca put]

hi

sorry you did not get a anwser.

no one here is a lindens and we log into the support  to help as lindens fail to do so.

there is a knowledge base

up top

there are 4 tabs

click on the knowledge base and look for billing or customer support.

no one here can help you directly, as we do not work for linden labs.

hope you get it sorted.

and wish you all the best

but you need to contect customer support or billing.

byee

[My Viewer crashes when I try to log on what do I do?]

hi

top of the page

click on the knowledge base tab

type into the search box

Crash

from the drop down menu you get lots of option to check out

good luck

byee

[How do i make a custom texture for my car]

hi

you can move the texture, around.

open the search

type into it

Help at Caledon

there texture classes there

that was the place I saw it done, but can not remember how, sorry

so if no one can help

go there and do the classes

good luck

byee

[i won't rez how do i fix it]

hi

press control and I

that will open the inventroy, once you log into SL

at the bottom of it you will find the library, open that

there lots of avatar in there

find one and open it, once its open you will see lots of items.

click on the shape and pick wear, if you are using linux

click on the hair base and pick wear, if you using windows

or try the lot, once you find you are nolonger a cloud.

you can pick items from other avatar in the inventroy library, and choose to wear them, so making your own look.

good luck

byee

 

 

[Crashed and returned to find my avi grey and about 5K items missing from inventory.]

hi

top of the page

open the knowledge base

type into the search box

how to uninstall and reinstall second life

do the clean install, and log in again

good luck

byee

 

[why can I not see what contacts are online when I log on? none of my friends are highlighted]

hi

top of the page

click on the tab

knowledge base

type into the search box

how to uninstall and reinstall second life

from the drop down menu you see the options just click on the one you wish to open

you may find the clean install what you need

follow what it say, take note and reintall the viewer as a clean install, and try to log in again

good luck

byee

 

[updated viewer and locked out of sl]

hi

it could be SL

they do have rolling restart, and work on the system can stop you logging in

open the viewer

there a box that read

my last loccation

click on the words

and type a place

like

London, paris, Caledon and there Dr Who

Star trek

pooley

some thing got to be on line

good luck

byee

[Problems with freezing and Crashing]

hi

top of the page there 4 tabs

click on the knowledge base tab

type into the search box

crash

there will be a drop down menu

with lots of option

hope that help you

enjoy SL

oh one thing

most thing people have reported

is firestorm viewer not working so they are told to reinstall

there a clean install option you can read

type in to the search in the knowledge base

how to uninstall and reinstall second life

good luck

byee

[why does it say am not using my user name]

hi

type into the first box

raspberrycinnamon

if there is 3 boxes

type into the second box resident

if only two boxes

type into the last box

your password

hope that help you

byee

[please]

hi

hope this is of help, as I do not understand the question, but you refer to mesh.

**Only uploaded images may be used in postings**://secondlife.i.lithium.com/skins/images/6DD153D934061D6F3D036CF0EF8C84DE/base/images/message_type_solved.png" border="0" alt="Accepted Solution" title="Accepted Solution" />

1

how do i set my graphics so that i can see mesh it...

by Tasha Portal in Viewers

i am having trouble seeing mesh items wit hmy viewer..what should i have my settings on to see it??

 

Hide results in replies

• **Only uploaded images may be used in postings**://secondlife.i.lithium.com/skins/images/27929B161E53F7E1C0D8621845285826/base/images/message_type_solution.png" border="0" /> providing you use a mesh enabled viewer in Preferences in the graphics section bring up the...
• **Only uploaded images may be used in postings**://secondlife.i.lithium.com/skins/images/27929B161E53F7E1C0D8621845285826/base/images/message_type_solution.png" border="0" /> Go to Advanced>Show Debug Settings > Paste in MeshMaxConcurrentRequest and set it at around...

hope that hel you

byee

[One avatar alt gets spinning rainbow when trying to log in.]

hi

top of the page you will see the Knowledgebase tab

click that.

look for the graphics card section

there you can updated your graphic driver.

once you done that, connect your computer to the hub with a wire, if you have one.

your wireless connection maybe no good.

or move your computer close to the hub, and try to connect.

hope that help you

other may have idears on what up.

keep checking for reapply here

good luck

byee

[Can't send in Firestorm Crash Reports due to servers being down.]

hi

log on to the firestorm web site and read the clean install section.

you may need to reinstall your viewer.

also you could connect your computer to your hub with a wire

your wireless may not be up to secnd life, the game is very demanding on the connection.

or you may just need to restart the hub

shut it off wait 5 mins, and then restart it.

hope that help you

good luck enjoy sl

byee

 

[Any 3D stuff could upload to second life ?]

hi

once you got the object save in the right format.

you can up load it

but you have to paid to do that

so you need payment details log with linden labs.

and you need to do a test, so you understand the law about using other people things or design

you know it as pirateing.

and the law apply in game

good luck with your designs

and remember to make a licence, telling people how they may use the item, and make sure if its pass it on, you get paid again.

good luck

byee

Before you can upload mesh objects, you must:

• Have payment information on file. You can add payment information by visiting the Billing Information section of your Second Life account page.
• Complete the Mesh IP Tutorial (if you're using the Aditi beta grid, click here instead), which verifies your knowledge of intellectual property rules. Be sure you own the rights or have permission from the rights owner before uploading your mesh content. Violations of intellectual property rights can result in the suspension or termination of your Second Life account and may even cause the permanent revocation of your ability to upload mesh objects!
• Have at least one compatible COLLADA (.dae) file on your computer. You can create your own by using most popular 3D software packages, or, if you have the appropriate rights, you can download models created by other 3D artists from online repositories. Try our sample content page for a free model if you're just getting started.

You may check your mesh upload status at any time by visiting your account page on the Second Life website.

good luck

[Cant partner]

hi

I was partner up once, and we more on, but now I can not partner up

you see im told you can only be partner up to one person at a time, and to departner

cost L$ to change.

you could check that out

one of the avatar may have been partner up once

hope that help you

byee

[I lost my tp history when I updated]

hi

open the viewer and were it says last loccation

click on that and type into it the loccation you wish to go to or click home and then log into the game.

once at your home

click on the floor and from the menu

pick home base here

that will make you a land mark that your home base.

or click on the ground and pick

land mark here.

and a land mark wil be put into the landmarks folder in the inventory.

enjoy Sl

byee

 

[Why my skin changing but I have the light skin on?]

hi

take off all the outfits and then reload the outfits,

that way you see what going on

but first click on your self and pick detach all objects.

you may have loaded something thats changing the color of the skin

hope you sort it, but you could change the skin first, see if that ok

I had a skin that became u/s some thing went bad with it. and it was unusable.

hope that help you

enjoy sl

byee