[ip tracking]

Hi

some people make there Alts and use the same Email address, so that's one way

and if you used the same sims that your main avatar used, then the way you write would give you away

and the things you talk about or you can just slip up and not know that you did.

the connections Im using now is not secured and even as I write the window is changing and I have to wait until they are finish looking at what Im doing before I can go back to this window and finish what Im writing.

so there the 3 way

enjoy SL

use the fire wall and if you are using a Alt do not use the sims that your main avatar used, good luck

byee

[Skin help needed please]

Hi

Check out Help at Caledon,

they have classes, and show you how to use Market place, to sell your goods, and there no rent to paid on market place.

there also designer classes, or go the the Blender.org web site, and check out the tutorial, you may like the blender software, its free. and there support in game for blender user, use the SL search to find the blender groups or the school sim.

the gimp software is free to

and can be used to textures your goods, and there a gimp group and lots of support in game, again use the SL search for the in game hep

its all free

good luck

byee

 

 

[My inventory is gone. Where did all of the things I bought go?]

Hi

once my inventory was empty and it appear that in the search top of the inventory i had started to type but not clear the texts.

once I clear that the inventory reappear.

some times its the basic that we miss, so check.

if your search box is clear then try what the other helper offer.

good luck enjoy SL

byee

 

[mi hanno sostituito di recente la postepay dandomi un nuovo numero inon riesco a comunicarlo!Come???]

Hi

click the Knowledge base Tab top of the page and type into the search

Billing

from the drop down menu pick Billing, and then click on the link call

How to view or change your billing information

now you can read up on what to do

good luck enjoy SL

byee

[Why is my destination menu not loading up?]

Hi

restart your hub may improve the connection.

you can also use the SL search to go to places,

press control and F for the search once in game

and type into it your destination, or a city a town, or country they all here

Star trek and Dr Who,

enjoy SL

good luck byee

[How can I change from mesh avatar to classic one? :(]

Hi

the mesh avatars are the way things are going,

if you can not see your avatar, you may need to turn on mesh, in your viewer.

mesh will be use more and more, so if you do not wish to miss out

press control and P

that open the preferences window

in there you can turn on mesh, if its not active.

or as you were told check out the library in the inventory

press control and I

to open the inventory, and the library is at the bottom

good luck byee

 

[I have reinstalled Firestorm 3 times and still no voice. What is happening to it?]

Hi

this may appear mad

but have you got sound card on the main broad, and have you fitted a sound card

there by you have two sound cards

if so

your computer may need to be set

I did this once by opening the media controls and found my on broad sound card was still active, and had to click on it for a drop down menu and pick the right sound card,

hope that help you

good luck

byee

 

[How do i apply a texture to clothing??]

hi

check out the texture classes at  Help At caledon

log into Sl and press the keys

control and F

that will open the SL search.

type into it, Help at Caledon

good luck

byee

[How do I report ?]

Hi

you can report people

If the landlord is not giving the service you paid for, you can reported that.

its not only about reporting abuse or racist attacks,

poor services can also be reported, but some people will try and stop you

linden ask that we the resident, report all things.

so do not tell people what you are reporting, as now the landlord know what you are doing.

only the other day a resident was told not to report what the resident see as a terrorist group that was using SL.

hopefully it is now reported

and the FBI, was informed.

remember you can also use real world options, not only the ARs system.

enjoy the game

byee

[Why is it,I am always at the very bottom of the pic when I log in]

Hi

on my viewer

set the camera controls as you would like to see yourself in the viewer and just click on your avatar to set that.

maybe your viewer is the some

good luck

byee

[Please, I need help from the English speaking community]

Hi

deleted all that tex

and just use the words

Gardens and landscapes texures,

if thats OK

and you need to add more

add one word at a time

checking that it ok

before adding the next word

good luck byee

[Firestorm viewer question]

hi

I don't use the firestorm viewer

but you can disable things in the preferences or enable them.

so press

control and P

for the preferences window to open

and if you have a alt, that can do what you can not, compare the preferences setting.

or ask a friend to help compare setting

good luck

byee

[Are computers at hacking risk when we are on SL?]

Hi

it can happen

did it not start with lap top left on, by there owner.

Catching the hacker is not easy, but until they are discover, and the new paper get involve no one knows that they are being hacked or watch

and how much is big brother involve and watching you

in the UK its only just coming out how much the media is hacking people and the police are involve.

so change your passwords once a month and shut off the computer if you not using it

good luck

byee

 

 

[For the last couple of weeks,whenever I log in at various locations,all I get is a cloud.]

Hi

If you are using linux its normally the shape that just need to be reloaded.

or if you using windows, reload the hair base

good luck

byee

 

[Where is build?]

Hi

press control and F once you are log into the game

this open the SL search

type into it

Help at Caledon

Go there they will have classes that will help you and helper that can help to

or top of the page is the knowledge base

click the Tab and search that for what you need

hope that is of help

if you go to Caledon do the tutorial

and check out the free avatars

good luck

byee

[okay i have avitar but it keeps sending me back to the beginning why?]

hi

begining of what, are you log into the game

or still trying to make an account

What you are not doing right, is giving information to help you

sorry

think about what you need to know, and how far you have got to making an account or if you are log into SL you do not need to save game, you alway start at the place you log off, if your viewer is set to.

before logging into SL, check that its logging to your last loccation.

good luck

byee

 

[fro the past week or so Things I try to rotate or position disappear when I click the arrows]

hi

if you are using a sand box some auto reset after about 5 mins and do not return things to the lost and found folder. but most do put things in there, so check your lost and found folder in the inventory.

if they not in there, top of the page click the Knowledge base  Tab

and go to page 6

open the link call

Advanced inventory management

you find all you need to know in there

good luck

byee

[Adult contents in General rated SIM ( mainland)]

Hi

first there are no lindens

its all auto-mated

we here are just people like you trying to help people

use the knowledge base top of the page, click the last tab to open it

type into the search bow

abuse and from the drop down menu pick what you need to read up on, how to report

or type into it  customer services again from the drop down menu pick what you need

remember it is auto-mated

good luck

byee

[What timezone does SL follow? I'm under AEST so I'm curious about their timezone so I can convert it]

Hi

the time for the game is set by linden lab clock in there office.

so look up there address and you have the time zone

enjoy good luck

byee

[I filed an abuse report. I did not get an automated email as mentioned on the Knowledge Base...]

Hi

sometimes the lag stops ARs being uploaded

grifer know this and lag sim for that reason.

so best to report it again

and next time go to a low lag sim to write up the report, that way it will be uploaded.

good luck byee

[how to erase all inventory?]

hi

if you erase all the inventory you will become a cloud, and nolonger beable to interact with the game.

you need the inventory

however

if you got lots of outfits, and it hard to find items or outfits

then all you need to do is make new folders, and rename them

you can drag and drop items into other folder so keeping things in the right place.

say you like dancing

and always go dress the same

make a new folder and name it

drag and drop each item into it , hair and shape skin shoes the lot

if you wish to change into it

just click on the folder and pick wear .

do not open it, just click on it and pick from the menu what you like to do

that is a fast change, and its what lindens do at the first day.

remember the first avatars you used.

now you doing the same as the lindens do.

you can cope and place items into the folder to, if they are no copy then you can not

hope that help you

good luck

byee

 

[Im using linux ubuntu 14.04 and i cant figure out how to install second life :C please help]

hi

download the firestorm viewer.

then click on the download

this open the new window, from this you can copy the files to the home folder

once you done that, but if that what you having problem with,  then email me for a walk through.

now open the side bar, top of it click on the icon and a new window open

bottom of that click on the 2nd icon and click on install software, to open all the software install

look down the list until you find the firestorm icon click that to open the viewer

however

you must download to graphic driver for the viewer to work

if its not opening

top right

open the menus

from there you can download the needed software, to date your system and the graphic driver

again if that your problem Email me for the walk through.

enjoy SL

good luck

byee

 

[Please Help!!! My local voice is not working, However some1 in IM's can call me.I]

hi

check that the voice in not muted,

top right on the viewer is where the little specker is normally, that can also be muted and clicking on it can just as easy unmuted it,

press control and P

that open the preferences

on the left look for the chat tab or voice tab

open that and make sure the voice is still on, there are controls for sound to, so make sure voice is not muted there.

may sound mad, but check that the jack pugs are in the right hole at the back of the computer.

they could have been more or just not right home, due to cleaning.

hope that help you

byee

 

[the item i bought is broken and the seller wont refund my money]

hi

if they say it a copy and will not refund you your cash

it sound to me they are calling you a pirates, same one that copys other people items and sell them on.

its  bracking tos, and defaming you to imply this.

all of which you can Ar and contact customer services, here you can start a case to support you AR.

there by getting your money back.

top of the page

click on the knowledge base tab.

type into that Abuse or customer services.

hope you get it sorted out.

good luck with you case, and enjoy SL

byee

 

[help]

hi

sound like you being orbitted off the sim, into the sky

this happen lot at PG or G rated sims.

to mainly new comer.

lindens appear helpless to stop this script being use to grief new comer

best to go to a new sim

try Caledon.

press   control and F

that open the SL search

type into it

Help at Caledon.

its a English sim place and it big

check out the avatar safety classes there,

good luck

byee