Thank you all for being so kind in answering and helping, but I can assure you that I did the correct procedure, missed anything, it worked for him before I reset, while didn't work for the resident surname, now it's the contrary: works for resident and not for him, the only difference from now and before was the dot, the panel didn't sign the dot before, now it does, so I thougth could be that the cause: I have not the dot in my profile, shouldn't be there for the correct SL name? I mean for let others know my true name...