why does it say that the item you are trying to wear cannot be viewed on your version of viewer?

[snoopy Brune]

I try to put on certain shoes and it keeps telling me to upgrade my viewer. How do I do this?

[Charolotte Caxton]

Sounds like you are trying to wear mesh.

Depending on which viewer you are using, the update process will differ, but basically you just go to their site and download the latest viewer.

Type your viewers name in Google and that should take you right to the page you want.

[Rolig Loon]

Be very careful about downloading SL viewers from sites that you find in Google searches.  There have been rumors of some sites that are either phishing for identity theft or are offering viewers with viruses in them.  You can trust viewers that you download from https://secondlife.com/support/downloads/?lang=en-US or http://wiki.secondlife.com/wiki/Third_Party_Viewer_Directory . 

If you are trying to see mesh items you need a current v3 viewer, Firestorm, Phoenix, Singularity, or CoolView.  There are probably others too, but those are on the top of my head.

[Charolotte Caxton]

Oh yeah, I forgot to say, be careful, the internet can be dangerous.

Also, I use Exodus, it is not on the official third party viewer directory.