Unable to connect to a simulator.. help O.o

[thebitterheart]

I am new here and made a group for the future shop i plan to have in sl..but, i had no idea the characters could effect the login status this way >.< and i cant connect to sl, have sent a ticket to LL who stated they would reply within 24 hours.. and nothing.

This was 2 days ago now or so.

How can a big software like this have poor support?

Anyway, i have been looking for a solution but nothing. If someone has any other idea please let me know, thank you =)

[Alicia Sautereau]

Login to a different region

There are more sims that were offline, i even had to wait several hours for a support ticket to be handled because of the mess they are in now

[Ceka Cianci]

tuesdays and wednsdays are restart days when they go restarting sims on the grid..

all the land i own was restarted at the same time today..i thought i was gonna have a safe jump at the last second..but leaped right into one of my other places getting restarted at the same time..

bleh..they got me lol

[thebitterheart]

Hms, have tried logging in to another region but its giving me the same error. And still no luck in logging in today =/ Guess i'll have to wait a bit longer =) Thank you for the replies.