GlitterGloss Posted January 28, 2012 Share Posted January 28, 2012 I have just submited a case and on the legened, it says that the issue might have been sovled (which it hasn't) and to reopen the case if it wasnt fixed. How do i do that? Do i need to close it then reopen? Link to comment Share on other sites More sharing options...
0 Rolig Loon Posted January 28, 2012 Share Posted January 28, 2012 Go to https://support.secondlife.com/history/ to get your previous case number, then open a new case and refer back to the previous one by its case #, saying why you believe that it was not resolved. Link to comment Share on other sites More sharing options...
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GlitterGloss
I have just submited a case and on the legened, it says that the issue might have been sovled (which it hasn't) and to reopen the case if it wasnt fixed. How do i do that? Do i need to close it then reopen?
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