I can't move or tp and I am a cloud

[Portia Rehula]

I upgraded to a new computer. I have an Intel  I7 quad core with 16Gb ram running Win 7 16 bit with an Nvidea videa card with 2GB dedicated video. Broadband seems fine - its fine to view video  and movies. But I am a white cloud and I can't move or TP and I get messages saying that SL can't locate the items of clothing I am supposed to be wearing although they appear fine in the inventory. Even though I don't move when I press the arrows or click on the "Move" graphic, if I log off and on again I seem to have successfully moved as I'm in a different place.

I'm thinking maybe firewall of something?? some security setting??

I am pathetic with techy things. Help???

 

[Rolig Loon]

You may have several problems at once, but they all boil down to a weak Internet connection. Take the fluffy white cloud ....

Information about your appearance has to be "baked" onto your avatar on your own computer, saved there, and then uploaded to SL before it's fully visible there. If the necessary information is messed up in transmission, you may end up with a borked file on your computer, or SL's servers may end up with a borked file. Either way, your av's appearance defaults to a fluffy cloud. What works to repair the damage for one person won't necessarily work for the next person, and it may not be the same thing that works for you tomorrow. See the full list of possibilitites here >>> http://wiki.phoenixviewer.com/doku.php?id=fs_bake_fail . Start with the simple things at the top of the list and work down until you find what works for you today.

Now, since you are also having problems teleporting, I suspect that the best you can do by solving the bake fail problem alone is a temporary fix.  The weak connection is just going to mess up your Appearance file again.  Here's one of the best places to look for advice on fixing your connection >>> http://blog.nalates.net/2011/10/26/troubleshoot-your-sl-connection/  As you say, there may be a firewall problem as well.  If so, see >>> http://wiki.secondlife.com/wiki/Configure_your_software_firewall