I am not receiving anything when I am not online.

[StormyEagle]

When I logged in this morning after being offline for several days, I had no messages. I did not get a messages capped message; just nothing. I get group messages and ims when I am online, but nothing when offline. I made a purchase from Marketplace while offline, but did not receive that either, even though the history says the items have been delivered.

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As an update to my question, I am still not receiving anything in game while offline. I did change my preferences to send messages to email when I am offline and do receive group notices and messages in my email. I submitted a support request to LL and was told that they cannot provide support unless I upgrade my account. I guess I will just have to live with the inconvenience.

[LoveAngeL Lyre]

Hello StormyEagle and welcome to SL Forums. In Viewer 3 give the command. Menu Me --> Preferences --> Privacy --> and Enable: a) Save nearby chat logs on my computer and b) Save IM logs on my computer --> OK

See if that helps.

[StormyEagle]

Thank you for your comment, but I don't think this will help with my problem. I never save chat or im logs and have never had this problems before.

[Rolig Loon]

Don't expect to get a "messages capped" message.  If they are capped, they're capped and you'll never know.  Because that's always a possibility, it's wise to order items from Marketplace only when you are in world to receive them.  The transaction history in Marketplace simply records that they sent a delivery command to the merchant's Magic Box.  Marketplace has no way of knowing that the Magic Box couldn't deliver or that you couldn't receive.  It's a dumb system, but it's what we've got until they finally release the Direct Delivery system.

[StormyEagle]

Thanks for your reply. I don't understand how the messages could be capped when I did not have any messages.

[Rolig Loon]

That's a good question. Remember, though, that it's not just IMs that count. The cap includes any notecards, group messages, group invitations, or items that you bought or were given while you were not in world to receive them. I am always amazed by how many pointless group messages I get in a day. Also, IMs still count against the cap even when you have had them forwarded to e-mail.

[StormyEagle]

I didn't receive anything while offline--no notecards, group messages, group invitations, or any bought items. I do not have my messages forwarded to my e-mail. I am not receiving anything when I am offline.

[Rolig Loon]

Then it's a total mystery.