CLothing Issue

[Fern Eyre]

Hi everyone, I have got a problem where I tried to wear some clothing and got this message saying that it couldn't be found in the database so it replaced it with the basic white ankle length pants that linden lab made. So now i have these pants that are stuck on my avatar and I cannot get them off, if i wear other pants they just go on over the top of thsee ones leaving me with white bits around the edges. I tried to contact LL about it, but they said unless i pay them they won't help me. so does anyone else know how to fix this? Thanks. 

[Pamela Galli]

Remove them in Appearance.

 

Your other pants were probably stolen property.

[Fern Eyre]

they weren't stolen property, if they were you get a message saying "there has been a report that your clothing was stolen blahj blah, here are some crappy pants to replace the ones we took"

but this was saying that the database couldn't find the texture, (usually happens if the creator cancels their account after a while linden lab removes the info from the database.

 

I have tried going to appearence and there is a little lock symbol on the pants in question, so I can't remove them

[LoveAngeL Lyre]

Hello Fern. If i understood right, you wear one of the default skins and that's why you can't remove your pants. Just change skin and you will fix your problem. You can ask your friends to give you a free skin or buy one from Marketplace. Free skins there also. Post back here if it is something else.

[Fern Eyre]

Hi,

no i don't wear the default skin, i actually paid for my skin.  but I cannot remove these pants that linden lab have given me.

[Stella Carver]

 

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Fern Eyre wrote:

Hi everyone, I have got a problem where I tried to wear some clothing and got this message saying that it couldn't be found in the database

so it replaced it with the basic white ankle length pants that linden lab made. So now i have these pants that are stuck on my avatar and I cannot get them off, if i wear other pants they just go on over the top of thsee ones leaving me with white bits around the edges. I tried to contact LL about it, but they said unless i pay them they won't help me. so does anyone else know how to fix this? Thanks. 

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I had this happen with one of the really old items from a store that has now closed. Even after I removed it, I kept getting error messages and my top was replaced with a blank white texture. Mine was fixed by changing into one of the library outfits, deleting the problem clothing item and relogging.

[Fern Eyre]

thank you stella i'll give that a try. 

[Ishtara Rothschild]

Have you tried wearing different pants? That should remove whatever you're currently wearing on the pants layer. Or make a folder that contains nothing but your shape, skin, eyes, and hair base, then right-click the folder and select "replace current outfit".

[LoveAngeL Lyre]

If the problem remains, try an avatar test. You find it under Menu Develop (Ctrl+Alt+Q) --> Avatar --> Character Tests in V2 or V3 and under Menu Advanced --> Character --> Character Tests --> Test Male/Female in Phoenix.