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I bought a sword but I can't find it in my inventory!!!!
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LoveAngeL Lyre 781
Hello pikpikpiky and welcome to SL Forums. At first open the second tab of your inventory called "Recent" and check out if you can find them there. Usually you see a box. If you reloged, look into the folder called "Objects" in your main inventory.
If you are sure that you can't find them, open your dashboard --> Shopping --> Marketplace --> My Marketplace --> My account --> Order History --> and check out if your purchases have been delivered. If not, normally you must to wait up to 24 hours. If this time expires, the best you can do is to submit a ticket https://support.secondlife.com/create-case/ --> Marketplace category --> Failed Marketplace Delivery. Explain analytically what was happened and wait for a reply.
If you purchased the clothes by a store in world, go back find the owner or a manager there, report the problem and ask politely for redelivery. If you can't find someone open your dashboard --> Account on the left --> Transcaction History --> take a copy of your last transactions --> create a notecard --> paste there --> send the notecard at the merchant asking for support.
Generally when you purchase something, care to be online in world. If you are offline during the delivery process and you have already 25 nodifications to check out, the new one (pop-up window where you have to click "Keep") will be capped.
Good luck.
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