deliverd but is a no show

[GinasOwn]

ive bought a ton of things from online market place and alot ive gotten,but there is alot that says delivered and i cant seem to find them anywhere in my inventory.ive searched by names of the products,who made them even searched by color and i still cant find them.ill admit im new but if i got some of it why not all?

ps also most of it wuz free stuff or cheap but still i deserve at least the things i paid for..

thank u so very much for ur time

hope to resolve this soon as some of the things i havent found id love to b wearing

~g

[Rolig Loon]

To get a record of the individual items in your order, open Marketplace and click the My Marketplace menu at the top of the page. Select My Account >> Order History from the pulldown menu. If you do not receive items within about 24 hours, you should cut and paste the information about a missing item from that Order History and send it in a IM or notecard to the merchant, along with a polite message requesting redelivery. Most merchants are very kind and willing to redeliver. This happens all the time and they are aware of it. Do be patient, though. Not everyone logs in to SL every day or checks their e-mail. If you still haven't heard in another day or two, follow it up with a second polite note and finally, if you STILL haven't heard, file a support ticket at https://support.secondlife.com/create-case/ , selecting Marketplace from the pulldown menu.

Not that it helps now, but to remember for the future:

(1) Don't overuse the shopping cart. It is easily confused if you put more than a couple of things in it.

(2) Don't buy things from Marketplace (especially LOTS of things) unless you are in world to receive them at the time. We each have an "in box" that holds IMs, notecards, group notices, group invitations, and anything that is delivered to us if we aren't in world at the time. That "in box" can only hold 25 things, total. If anything else comes in, it isn't saved. It is gone ... poof .... forever. If you have a mess of things delivered from Marketplace and half your friends send you notecards, that in box will be capped and you will never know what happened.

[LoveAngeL Lyre]

Hello GinasOwn and welcome to SL and SL Forums. When you buy stuff, you find it very easily in the second tab of your inventory called "Recent" unless you relog. If so, you find it in the folder called "Objects" in your main inventory. One step further, when you buy stuff you must to wait up to 24 hours to get it. That's what Linden Lab officially reports. If this time expires and you are sure that you didin't get your purchases or you can't find them in your inventory,  submit a ticket https://support.secondlife.com/create-case/ --> Marketplace category --> Failed Marketplace Delivery. Explain analytically what was happened and wait for a reply. Be sure that someone there will help you.

Alternatively open your Dashboard --> Shopping --> Marketplace --> My Marketplace --> My account --> Order History --> If you see that your last purchases delivered means that the merchant(s) got payed --> Take a copy of your last purchases (there you see the name of the merchant)--> Open your inventory --> create a New Notecard --> Paste there --> send the notecard to the merchant(s) describing what was happened and asking politely for redelivery.

That's the process you have to follow. Good luck.