Happyholly Grigges Posted September 15, 2011 Share Posted September 15, 2011 Is this just happening to me? I see my magic box emails telling me things are being delivered, but I am not getting emails that there was an order for them. So, I go and check my marketplace transactions and there are no orders for items that are being sent out.I even had a customer contact me this morning saying that Marketplace said that their order did not go through and the money was returned to them, however she got the item. She was nice enough to pay me for the item.What is going on. How much is being given away that I don't know about. O-o I am thinking of pulling in my magic boxes till I can figure out what is going on. Anyone else having trouble?Holly Link to comment Share on other sites More sharing options...
Josh Susanto Posted September 15, 2011 Share Posted September 15, 2011 Conspiracy theory, anyone? Link to comment Share on other sites More sharing options...
Deoma Posted September 16, 2011 Share Posted September 16, 2011 well i tried several of times to get items from the marketplace but now it says it fails or error was not able to send item? really now i still look noobish with no hair and objects to add on its that update i think or maintance they shouldnt have done anything to the marketplace :\ i miss xstreet Link to comment Share on other sites More sharing options...
Kenbro Utu Posted September 16, 2011 Share Posted September 16, 2011 Had the opposite happen to me. Someone selected 2 of the same item. One was delivered, the other was not. MP transactions showed one as failed, one as complete, but my SL Account transactions showed I got paid for both items! It was a copyable item, so there was no need for the double purchase, so I just sent a refund for extra payment, minus the MP commission of course... :smileymad: Link to comment Share on other sites More sharing options...
Josh Susanto Posted September 16, 2011 Share Posted September 16, 2011 This second problem sounds not unlike the result I got when I tested an intentional order of an item that hed been removed from box but not deleted from marketplace (pursuant to previous problem). You can file a JIRA and wait for Dakota to tell you that you didn't synch, but you're going to be stuck with this if it's what happened in my case. The item duplication in my case was on the same order, although I had not used the shopping cart. Link to comment Share on other sites More sharing options...
Chelsea Malibu Posted September 16, 2011 Share Posted September 16, 2011 Marketplace is having serious issues today that are more than likely caused by their network and/and db issues. They launched some changes yesterday which is more than likely doing this. Since most problems are not addressed outside normal business hours so I guess we wait and see. Link to comment Share on other sites More sharing options...
Magnet Homewood Posted September 17, 2011 Share Posted September 17, 2011 It's happened to me today, the marketplace transaction history says the item was not delivered, and I was not paid, but my magic box emailed me to say it's delivered. Apart from that over the past couple of days I have had a couple of 'user exceptions', which have caused failed deliveries, when over the 2 or 3 years I have been a merchant, I can say 99.9% of deliveries have been fine. Link to comment Share on other sites More sharing options...
Josh Susanto Posted September 21, 2011 Share Posted September 21, 2011 I'd like to comment, but the comment would probably just get erased without explanation, as this one probably will anyway. Link to comment Share on other sites More sharing options...
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