Viewer Will Not Launch

[Allazondra Torii]

Hello everyone....I am having major issues with SL viewer.  When I try to launch it, it gets stuck at "Initializing VFS" and goes straight to a crash report.  I have tried uninstalling it and downloading it again and even tried going back to version 1.23 of the viewer and it just collapses every time I try to start it as well.  It was working fine a month or so ago when I last logged in and I can not for the life of me figure out what is wrong with it.

Any suggestions anyone???   (I'm on a Windows 7 PC btw).

[Rolig Loon]

At the login screen, type CTRL + P to open your Preferences.  Then go to Graphics >> Hardware Settings and UNcheck Enable OpenGL Virtual Buffer Objects (VBO).  (You may also have to Disable HTTP Textures. If so, clear cache before logging in.)  Both of those features are meant to speed up rendering of textures, but may overload some older graphics cards, causing a crash.  Disabling them does not always work, but it's worth a try.

[Allazondra Torii]

There isn't a log in screen, it never gets that far.

[Rolig Loon]

You never see even a login screen?  Then how do you see the Initializing VFS message?  That appears after you click the Login button on the Login screen.

Ooops. No, you're right.

[Allazondra Torii]

Lol, it's ok.  It's really frustrating since it never actually launches, I have no clue what to do and amazingly enough, yelling at the screen isn't helping either!    

I'm totally lost on this one....:matte-motes-impatient:

[Rolig Loon]

Here's LL's "official" advice when you get a crash logger notification:

"If Second Life crashes during the loading process, you may be using an uncommon combination of settings that we were unable to test during our quality assurance process. This problem is more common in beta and Project Viewers than in released Viewers.

To restore your default settings without reinstalling Second Life, move all of your existing settings files to a different, temporary directory. Next time Second Life starts, it will create a new, default set of settings files. Get help finding your user settings.

If restoring your default settings fixes your problem, please file a bug report in the Public Issue Tracker and attach your original settings files (the ones you saved in a temporary directory) so we can analyze them and solve the problem for future Residents.

If this still doesn't solve your problem, some bad cache files might be causing the crash logger itself to crash. Try clearing out your cache files, uninstalling Second Life, and reinstalling."