Second Life Viewer messed up. PLEASE HELP!!!

[CarloLaCroix]

Yesterday i was online and all of a sudden my computer told me i have a threat from second life. The threat was removed and now the media plugin could not be found, so i cant stream any videos in SL. Now when i uninstalled the program and during reinstallation at the end it gave me another threat and could not reinstall the viewer. Please help. 

[Vladi Hazelnut]

either tell it to ignore the threat or disable your virus software while installing the program.

[Pat Starship]

goto your anti fun wear and flag second life from being monitor by it,when you turn on a stream you are direct connecting to a server and the anti virus is reacting thinking your computer is being forced to connect to a  service.

[CarloLaCroix]

Is the threat i received a fake?

[Kascha Matova]

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CarloLaCroix wrote:

Is the threat i received a fake?

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Some executables get mistakenly flagged as trojans and whatnot by virus detectors. Also if you have a firewall built into it, attempts to communicate to and from your computer on what are considered non standard TCP ports, as well as transmissions via UDP, are frowned on by default settings on most firewalls, since default is to block everything except known ports like 80, 53, 443, 110, and 25.

What you can do to counter that is to either put your firewall program in learning mode, start SL or its install program, and then okay it when it is detected and flagged. Otherwise you can go directly into your port mapping or policy settings and manually add secondlife.exe and SLVoice.exe to the list of acceptable programs, over applicable ports.

This should help hopefully! :womanhappy:

[CarloLaCroix]

I Tried downloading it again and now it won't even download the viewer and it comes up saying that the files of this content could not be changed.

[Anaiya Arnold]

It sounds like you might need to do a complete uninstall first, and clean up any left over files.  If you are unsure about this then hopefully someone will come along to tell you how to do this as I'm a bit unclear on exactly which files you will need to mop up manually and how to find them on various computers/Operating Systems

In the meantime, you could post your computer type/OS here so that people can give you specific instructions to help you find the stray files you will need to locate and uninstall so you can do a clean install.