How to remove an applier / layer I used on my Genus strong head w003 2.0?

[hyacinthlilies]

Summary: I got a gift from Luna Chelsea's store (LC-03 lipgloss applier i believe) and used the Genus applier. I didnt liked it much so I added my Genus head HUD to click off/on bom to remove the layer. Nothing happened... then I went to the dropper area and clicked on lipstick to turn it blue and clicked the teardrop thats beside it. Still nothing. Frustrated, I bought the Genus Clear layers HUD / makeup remover by La Studio on the marketplace. It worked for every single layer except the lips. In other words, this applier is not coming off at all no matter what I do. I already checked if I had two heads on, if there were alphas, the avatar health option on Firestorm and even making the avatar from 0. Its not coming off and I'm not sure what to do here. When I try to use my og bom lipstick you can see the applier underneath it and its not a pretty look at all. 

[Dorientje Woller]

If nothing helps with removal of the lipstick: redeliver the head and never use that lipstick again.

[JeromFranzic]

8 minutes ago, Dorientje Woller said:

If nothing helps with removal of the lipstick: redeliver the head and never use that lipstick again.

That, or simply unpack a new copy and label it with a date to prevent confusion with the original unpacked folder.

[Rowan Amore]

When you go to the edit applier section, make sure you've highlighted the lipstick section by clicking on it first.  Make sure no other layers are highlighted.  In the color box, tick bottom left corner.  Then, click the teardrop next to lipstick.  I don't recall if Genus has 2 layers for makeup but be sure to clear both layers.

[hyacinthlilies]

7 hours ago, Rowan Amore said:

When you go to the edit applier section, make sure you've highlighted the lipstick section by clicking on it first.  Make sure no other layers are highlighted.  In the color box, tick bottom left corner.  Then, click the teardrop next to lipstick.  I don't recall if Genus has 2 layers for makeup but be sure to clear both layers.

Did this and nothing. It looks like theres something under the lipstick

[hyacinthlilies]

8 hours ago, Dorientje Woller said:

If nothing helps with removal of the lipstick: redeliver the head and never use that lipstick again.

I did this. Deleted the old folder. Delivered new head just now, and it still has the same issue I wonder if this could be a problem of graphics on my end but it wasnt an issue before using the applier.

[Rowan Amore]

Are you sure you're not wearing the BOM layer?  Check your worn tab.

[hyacinthlilies]

27 minutes ago, Rowan Amore said:

Are you sure you're not wearing the BOM layer?  Check your worn tab.

I dont see any lipstick bom item on my worn tab. I clear lipstick layer on Genus hud, but its still there for some reason

[Rowan Amore]

If you've unpacked a fresh head and HUD, the lipstick should be gone if it was an applier lipstick so I'm not sure what else it would be aside from a BOM layer.

[AshPrestogard]

I'm experiencing the very same problem with a lipstick applier blocking a return to BOM versions. Has no one yet come up with a solution to this issue?