SULTAN1255 Posted August 25, 2023 Share Posted August 25, 2023 Hello all, someone help me... Yesterday i have tried to attach my skrill to the payment method, a successful amount of 1$ was being done from my skrill account to Tilia LLC, and i even got a confirmation message to my email but even then adding payment method was loading loading too long for 15mins then after that i got a red color error that we can't add this payment method this time plz try later... It has cut 1$ from Skrill account but still it failed to be attached successfully? Link to comment Share on other sites More sharing options...
Rowan Amore Posted August 25, 2023 Share Posted August 25, 2023 Billing Department Our Billing team is available from 6am to 2pm PST, Monday through Friday. Call toll-free in the US/Canada: 800-294-1067 or 703-286-6277 1 Link to comment Share on other sites More sharing options...
SULTAN1255 Posted August 25, 2023 Author Share Posted August 25, 2023 Is there not any other ways like a text message option, because it be hard for me to talk on a voice call as English isn't my first language Link to comment Share on other sites More sharing options...
bigmoe Whitfield Posted August 26, 2023 Share Posted August 26, 2023 22 hours ago, SULTAN1255 said: Is there not any other ways like a text message option, because it be hard for me to talk on a voice call as English isn't my first language They do have bi-lingual people at their call centers. Link to comment Share on other sites More sharing options...
SULTAN1255 Posted August 28, 2023 Author Share Posted August 28, 2023 I called on the above mentioned numbers, they are saying technical questions can't be asked here, and apart from that they asked for 5 options and were rejected that can't talk on that questions on call Link to comment Share on other sites More sharing options...
Rowan Amore Posted August 28, 2023 Share Posted August 28, 2023 Try using a different browser if you keep getting the Loading screen. 1 Link to comment Share on other sites More sharing options...
SULTAN1255 Posted August 28, 2023 Author Share Posted August 28, 2023 But what about the previous problem? As it already successfully charged 1 dollar from my skrill account, i even got confirmation text on email and skrill also skrill shared me this reference number *a49b56b5ea1543f6a3b6286309d27007* Link to comment Share on other sites More sharing options...
Rowan Amore Posted August 28, 2023 Share Posted August 28, 2023 On 8/24/2023 at 9:09 PM, SULTAN1255 said: but even then adding payment method was loading loading too long for 15mins then after that i got a red color error that we can't add this payment method this time plz try later... Your previous problem was it was timing out and asked you to try again later. Did you try again later? Did you get the same message? If so, that's why I suggested trying a different browser. Link to comment Share on other sites More sharing options...
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