Purchased Item but Received Empty Box?

[Serenity Semple]

Hello

I purchased an item off marketplace but only got an empty box. Is there anyway to report it or get your L$ returned or something? Or are you just out of luck when you get these? Thanks for any help/advice. 

[Quistess Alpha]

You're mostly out of luck; send the merchant an IM and a notecard (Yes, I'd send both),  explaining what you bought, and when, and that the box was empty. If they don't respond in a day or two, leave a bad review on the product's MP page.

[Serenity Semple]

Thanks!

[Wulfie Reanimator]

1 hour ago, Quistess Alpha said:

You're mostly out of luck; send the merchant an IM and a notecard (Yes, I'd send both),  explaining what you bought, and when, and that the box was empty. If they don't respond in a day or two, leave a bad review on the product's MP page.

And report the item as "not as advertised" so it gets removed by LL.

[Bloodsong Termagant]

make sure you rez the box, right click the box, and choose OPEN.

 

not everything comes with an automatic unpacker. if you just wore it and clicked it and nothing happened...  yes, i have to say this, cuz something similar happened with one of my old boxed items.  (if this doesn't apply to you, then nevermind!)