collezionista Posted June 3, 2011 Share Posted June 3, 2011 Greetings,I'm trying to be Age Verified with my avatar but I'm getting always the same error: "No Match"I tried with my Passport, Personal ID, Identity Card and Driver's License. Nothing. Still No Match.I've tried to Google for a solution and I read about adding Payment Info. I added my Paypal and nowI have access to adult areas. The problem is that I still have no access on the sim I need, thatrequires the normal age verification. Can someone tell me what should I do or who should I callto solve this issue? I tried at different times in the past 24 hours, nothing changed. Thank you in advance for all the answers. P.S.. No, I'm not Premium yet. Link to comment Share on other sites More sharing options...
0 Peewee Musytari Posted June 3, 2011 Share Posted June 3, 2011 The automated age verification isn`t great at the best of the times & fails for a lot of people for no obvious reason. On top of that, a few people are saying lately that it isn`t recognising valid zipcodes/postcodes, so it may have more problems than usual just now. It checks against public records which can be out of date, so try some old RL info, also if you have a double last name, enter that without the space in it. If it still won`t work, you can try again another day when it may be feeling more cooperative or you can submit a ticket and try your luck at getting support to verify you. If you include a scan of your ID with the ticket, so that they don`t have to ask for it, maybe they will just verify you. Its worth a try Link to comment Share on other sites More sharing options...
0 Koin Posted June 4, 2011 Share Posted June 4, 2011 There is definitely an issue with the zipcodes in the age verification recently. For me it always gives me "Invalid Zip/Postal Code" error for any input which was correct in the past. 1 Link to comment Share on other sites More sharing options...
0 Mr McCellan Posted June 4, 2011 Share Posted June 4, 2011 Same problem and no answer :matte-motes-crying: Link to comment Share on other sites More sharing options...
0 Peewee Musytari Posted June 4, 2011 Share Posted June 4, 2011 For those of you getting the "Invalid Zip/Postal Code" error, there is now a JIRA on https://jira.secondlife.com/browse/WEB-3888 that you can add your comments to. Link to comment Share on other sites More sharing options...
0 Nuria Gaudio Posted June 4, 2011 Share Posted June 4, 2011 I have the same problem... already months and months... i have sent messages, I called linden lab and still no solution. I can enter most of the adult sims but not the one i need. very sad no one can help us out Link to comment Share on other sites More sharing options...
0 kshilov Posted June 4, 2011 Share Posted June 4, 2011 The same problem! Link to comment Share on other sites More sharing options...
0 Nuria Gaudio Posted June 9, 2011 Share Posted June 9, 2011 when will this problem be solved ? I hate it not being able to go where i want to go ! Kind regards, Nuri Link to comment Share on other sites More sharing options...
0 paula Mellow Posted June 17, 2011 Share Posted June 17, 2011 Have you tried becoming a premium member?, or using a credit card for payment info. Back about a year ago I used my canadian drivers license and it worked. (it's moot point now becuase i have payment info on file.) Link to comment Share on other sites More sharing options...
Question
collezionista
Greetings,
I'm trying to be Age Verified with my avatar but I'm getting always the same error: "No Match"
I tried with my Passport, Personal ID, Identity Card and Driver's License. Nothing. Still No Match.
I've tried to Google for a solution and I read about adding Payment Info. I added my Paypal and now
I have access to adult areas. The problem is that I still have no access on the sim I need, that
requires the normal age verification. Can someone tell me what should I do or who should I call
to solve this issue? I tried at different times in the past 24 hours, nothing changed.
Thank you in advance for all the answers.
P.S.. No, I'm not Premium yet.
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