GinaFreumann Posted February 24, 2020 Share Posted February 24, 2020 I apologize if this is the wrong place to post, but I've never had this sort of problem before. Chrome did as update yesterday, and today when I tried to open Firestorm, I get the message "We were unable to decode the file storing your saved login credentials. At this point saving or deleting credentials will erase all those that were previously stored. Restarting the viewer with previous network configuration may help recover your saved login credentials." I do have a saved settings backup, & know my logins, but I don't want to make this worse & really have no idea what that message is telling me to do. Advice please 🥺 Link to comment Share on other sites More sharing options...
Chic Aeon Posted February 24, 2020 Share Posted February 24, 2020 This will likely help. https://wiki.firestormviewer.org/fs_stored_passwords Google is your friend Link to comment Share on other sites More sharing options...
jaja2939 Posted February 25, 2020 Share Posted February 25, 2020 That problem are happen after Updates the windows. to another new version. for example the windows 10 release the update every 6 month. Link to comment Share on other sites More sharing options...
GinaFreumann Posted February 25, 2020 Author Share Posted February 25, 2020 Thank you so much, Chic. After pulling out most of my hair, I think I'm back to normal. I agree, Google is my friend, just have to know the right search words ;-). Update, not so much. (note to self: make sure not to misspell words when backing up) Link to comment Share on other sites More sharing options...
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