I continue to crash with my sl v2.6

[Elena Ewing]

Hi all,

i bought 2 days ago a NEW laptop - asus x53s:

CPU:        Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz (2095.27 MHz)
Memoria: 4008 MB
Versione sistema operativo: Microsoft Windows 7 64-bit  (Build 7600)
Venditore scheda grafica: NVIDIA Corporation
Scheda grafica: GeForce GT 540M/PCI/SSE2

 

When i log-in SL my screen seem to load but i crash in 5 seconds with an error : "this region is having problems check yr internet connection", then i've to restart my connection and pc o.O.

I never had internet connection problems and if i try to log in with another viewer i can login without any problem..and if i try to log in with another pc i have no problems.

I also tried yet to install an older version and the problem is the same, but what's strange is that after 1 hour i try to log in i finally be able to stay online without crash :| , but if i log off and try again i crash o.O

 

It seem that smething make conflict with my laptop :| drivers are all updated..

 

 

Ty in advance

[LoveAngeL Lyre]

Hello Elena. At first try to log in another region without lag. Lime or Smith are protected lands which are recommended.

The second step is to clear your cache manually:

(Win 7) - C: \ Users \ (USER NAME) \ AppData - Roaming \ SecondLife and
C: \ Users \ (USER NAME) \ AppData \ Local \Secondlife

hmmm... if the laptop is so new, just 2 days maybe sl is being blocked by the firewall of your router. So set your firewall to allow access for all your viewers.

If it's not a firewall, it could be a problem with your network gear, especially when your other internet connection work fine. So Power Down your moden / router for at least 5 mins and try to log in again.

[Elena Ewing]

Ty for yr answer!

 

i already tried to clear cache manually and SL was already in the firewall allow list ..

 

ATM i'm in world without problems... .oO i will try to log off in 30 mins and try again logging in to another region.. taht's very strange -.-

 

[Peewee Musytari]

Hi Elena,

Try reinstalling the drivers again (from the official NVidia website) there is a known bug where they don`t instal correctly the first time, you are getting a different error message but its worth a try.

https://wiki.secondlife.com/wiki/NVIDIA_drivers_appear_to_be_causing_problems_with_the_Second_Life_viewer

 

[Elena Ewing]

Yes.. i tried also to install manually nvidia driver but my pc alwyas update drivers when i turn it on..

 

it's very weird.. i'll keep u informed if i'll have same problem .. i hope of no ((

[LoveAngeL Lyre]

If you are in world without problems, that's really good ! Keep in touch here and let if your problem fixed definitely.

[Elena Ewing]

yes i'll do in some mins.. ty

 

[Elena Ewing]

ok i tried all above mentioned.. i been in sl for 1 hour.. then i tried logging off and logging in.. and problem is the same.. i really dunnowhat to do more

[Peewee Musytari]

I wonder if something is overheating and thats why it works again after resting for an hour or so.

[Feyth Ashbourne]

I think I am having the same problems. My day started with an update of Adobe's Flashplayer, after which SL crashes on startup for me.

I run a Windows 7 64-bit system and use the standard V2. I have removed the recent updates to my NVidia GeForce GTX260M CUDA graphics card and turned off my antivirus to download a new driver set up. I've restarted several times, but SL is still crashing on startup (does not even post beyond 'Initializing Textures'). Any help or knowledgable advice would be greatly appreciated.

[Elena Ewing]

i think it's a problem of nvidia geforce graphic cards.. i'm trying to install the updated driver but it says: "cannot find an harware for this driver" ..

 

I don't know if it's related to sl or no.. -.-

[Peewee Musytari]

@Feyth, first try going to http://get.adobe.com/flashplayer/otherversions/ and installing the version for "other browsers". If that doesn`t fix the problem; try clearing your cache manually.

 

(XP) - C: - Documents and Settings - (USER NAME) - AppData - SecondLife

(Vista) - C: - Users - (USER NAME) - AppData - Local - SecondLife

(Win 7) - C: - Users - (USER NAME) - AppData - Roaming - SecondLife and Local - SecondLife

 

Delete the contents of the folder (copying the logs to another location first if you want to save those) and restart your computer.

 

NOTE: You may need to go to Windows Tools > Folder Options > View & enable Show Hidden Files/Folders, in order to see AppData folder.

 

After your reboot, change your start location on login to Smith and when you get in just stay there under the water until your inventory has fully reloaded. You can open your inventory and type in the inventory search bar to prompt loading, but do not do anything else until it is done.

[Elena Ewing]

The problem is solved ATM (i'm in world...) let's see when i'll log in again next time

 

I just installed updated graphic card drivers.. also if it had an issue i searched a solution on the web.. i installed manually ..

 

 

Ty all for the answers!

[Peewee Musytari]

Good job Elena, think positive, you are fixed

[Feyth Ashbourne]

@PeeWee, thanks for your attempt to help. I have hunted everywhere for the AppData folder, have updated my folder options to "Show hidden Files/Folders", and searched the Microsoft website. I feel like a dolt! I can not enable this function, and therefore seem incapable of clearing my cache. I have rolled back my computer to a couple days ago, before all the driver updates and SL is still crashing on startup for me, which tells me the problem is located in the cache. Further suggestions?

I've also deleted and reloaded SL several times amidst all this.

[Feyth Ashbourne]

Found another way to get to the AppData! Here's hoping...

[Feyth Ashbourne]

No luck. SL still crashes at the "Initializing VFS" box. I'm not sure what else to do.

[Elena Ewing]

yes... for me too.. problem NOT solved

[Peewee Musytari]

Have you already tried what I suggested above for Feyth? That is the usual fix for freezing up at VFS.

[Feyth Ashbourne]

I have, Peewee. Everything you recommended. I am in on Firestorm, but STILL can't make V2 work. This panics me a little as I am a photographer and V2 is the best I have found for ultimate graphics rendering ability.

[Elena Ewing]

i go after vfs.. i log in.. i see my self like a cloud inworld... and after 5 secs i crash..

 

now i'm online with phoenix..

[Peewee Musytari]

Just to clarify, you are ok on Phoenix and Firestorm, but you crash after login before your avatar has loaded when you use LL viewer 2.6.3 (and older versions) ?

 

Have you tried the latest beta 2.6.4 or Kristens, which I hear is preferred by a lot of photgraphers?

[Elena Ewing]

yes.. right.. i'm ok on phoenix, i crash after i log in after my avatar has loaded.. i see my av... but i'm stuck.. and then i crash...

 

i crash also with beta :| and kristens is very heavy for me

 

i'll try resetting my laptop.. i keep u informed!

 

[Peewee Musytari]

There are 2 settings that are ON by default for all viewers and OFF by default on Phoenix and Firestorm.

Maybe you need them switched off, the 2nd one only usually needs to be off for people with some ATI graphics cards.

 

Developers Menu > HTTP Textures

Preferences > Graphics > Hardware > VBO

[Elena Ewing]

... already off..

 

i'll wait for the next v2 version.. -.- atm i'll use phoenix in the laptop.. pffff -.-

 

[Elena Ewing]

..same problem with kirstens...