why i can`t change my account to premuim i already have bayment info ??

[shahy Arabello]

i had payment info for along time but when i want to change my account to premuim it told me i haven`t payment info and i changed 3 visa cards to have it and Finally it successed but i still can`t change my account i did ticket but none answer me Please i want to change my account asap Thank you

[LoveAngeL Lyre]

Hello shahy. Use on of the following numbers, depending of your country:

Toll-Free (US/Canada)
800.294.1067
Long-Distance
703.286.6277

Our Billing team is available 24 hours a day, seven days a week.
Local Toll-Free numbers

* France: 0805.101.490
* Germany: 0800.664.5510
* Japan: 0066.33.132.830
* Portugal: 800.814.450
* Spain: 800.300.560
* UK: 0800.048.4646
* Support is in English Only

If none of those numbers are in your Country you can email to: support@payments.secondlife.com

[Peewee Musytari]

Your profile even says Payment Info Used, guess the upgrade system forgot how to read lol

As long as your ticket hasn`t been closed then it is still in the queue or being dealt with. so waiting is really all you can do unless you want to try emailing support@secondlife.com