Please help my friend to log in

[KittyCharming]

Hi all,

This is a request to SL administration. Please help to my friend. She forgot her password and can not recover it. She gets no message to reset password. She checked spam folder and messages are not there.  

Edited November 20, 2019 by KittyCharming

[Rolig Loon]

This is a resident-to-resident forum.  Lindens rarely come here, and usually not to answer personal questions.  Your friend should follow all directions at 

The response from Linden Lab will be sent to the e-mail address that she has indicated in her contact information (secondlife.com >>> Account >> Change e-mail Settings ), being sure that she has in fact verified that address.

[KittyCharming]

Thanks Rolig Loon,

Sending a ticket now.