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JaxzyBelle

Password forgotten

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Hi,

I created an Alt a few years ago, and I do not use her. I would actually like to check if she has anything of use in her inventory, and then delete her.

The problem is that I have forgotten her password... and the email attached to her I do not have anymore. So I am having issues accessing her.

Can anyone advise me how I can retrieve her password? Thanks for your time.

JaxzyBelle.

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3 answers to this question

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Yes, submit a support case and be prepared to provide some proof of identity if they should ask to verify that you are in fact the account owner.

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