Cathaha Posted July 14, 2018 Share Posted July 14, 2018 I am unable to access my account, log in to learn more: Diagnose connection problems or Second Life Bird. My internet connection is normal, how do you solve this, please!? Thank you! Link to comment Share on other sites More sharing options...
Cindy Evanier Posted July 14, 2018 Share Posted July 14, 2018 1 minute ago, Cathaha said: I am unable to access my account, log in to learn more: Diagnose connection problems or Second Life Bird. My internet connection is normal, how do you solve this, please!? Thank you! Do you get an error message? You could start by posting that here Link to comment Share on other sites More sharing options...
Cathaha Posted July 14, 2018 Author Share Posted July 14, 2018 2 minutes ago, Cindy Evanier said: Do you get an error message? You could start by posting that here Yes. We're detecting a connection problem. Posw have a problem with your connection to the internt or Second Life Grid; check your connection and try in few minutes, click help to access the Second Life support portal, or try to return home click here on telestransport. Link to comment Share on other sites More sharing options...
Cindy Evanier Posted July 14, 2018 Share Posted July 14, 2018 Have you tried to reboot your modem/router ? Are you using wireless internet? Link to comment Share on other sites More sharing options...
Cathaha Posted July 14, 2018 Author Share Posted July 14, 2018 7 minutes ago, Cindy Evanier said: Have you tried to reboot your modem/router ? Are you using wireless internet? yes, yes Reply multiple times and always the same message. Link to comment Share on other sites More sharing options...
Cindy Evanier Posted July 14, 2018 Share Posted July 14, 2018 https://lindenlab.freshdesk.com/support/solutions/articles/31000133832-login-failure Link to comment Share on other sites More sharing options...
Cathaha Posted July 15, 2018 Author Share Posted July 15, 2018 4 hours ago, Cindy Evanier said: https://lindenlab.freshdesk.com/support/solutions/articles/31000133832-login-failure Thank you. I'll try! Link to comment Share on other sites More sharing options...
Axel Naxos Posted July 15, 2018 Share Posted July 15, 2018 Hey, do not open up two equal topics in different sections. The community thanks. Link to comment Share on other sites More sharing options...
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