I can't login onto second life everytime I try to setup it craches?

[Luckeey]

Ok, I've been playing second life viewer 2...I was playing normally than I receive a message to re dowload it...so I did...than when I tried to login back again it crached and appeared this message "second life has stop working- A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." why can't I login? it only appeared the box and evrything but it crached.

[Identity Euler]

Could you provide more information about computer equipment and what 2.x viewer do you use?

[Peggy Paperdoll]

Uninstall SL, go to the website and get a fresh copy of the viewer and save it to your hard drive. Close any browsers and install the veiwer again. If that doesn't fix your problem then uninstall again and before you install the new viewer do a thorough search of your hard drive for SL (or Second Life) and manually delete any files found..........install the fresh copy again.

 

Try the first method before you manually delete the files the uninstaller left on your computer so you don't lose your preferences and logs.

 

I think you chose "Run" instead of "Save" when you downloaded the viewer..........that is never a good idea for any upgrade to any program (not just SL).

 

 

[Sibirdy1488303596]

If Peggy's solution does not work, I have someone else also working to fidn out whats wrong @ http://community.secondlife.com/t5/Technical/Second-Life-stops-responding-when-splash-page-loads/qaq-p/839235

[Molokai Sharkfin]

I have a similar problem.

 

The latest version of viewer 2 downloaded. But once I log in, a rectangle comes across the screen and i can not do anything. If I click on anything I get a ping sound. I can use the new viewer with an alt. I can log on with Pheonix using my regular avatar. And I can log on with the previous version of viewer 2 with the regular alt (rescued it from the trash). So can't figure out what it is about the one avatar and the newest viewer, 2.6.3.227447