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Posted

Go to https://support.secondlife.com/create-case/ and open a support case. There's even a special category named "Reactivate an old Account there".

You'll have to be prepared to pay the account reactivation fee though since it's hardly LL's fault if somebody else cancelled your account. It's slightly less than 10 US dollars so not a big deal.

Oh, and if you actually gave somebody else access to your account, don't mention that in the support case since that's a ToS violation. Just pretend you did it yourself by accident. ;)

 

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When you get your account back, for heaven's sake change your password right away!  If your password doesn't work, then whoever deleted your account also changed the password.  You'll have to do a password reset, and if that doesn't work, file another support case, but this time the issue is "my account was compromised."

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On 29.7.2017 at 7:15 PM, Lindal Kidd said:

When you get your account back, for heaven's sake change your password right away!

Oh yes! I assumed it was somebody you knew who had been palying with your computer. But if you account has been hacked, change the password asap!

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