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FaintOutline

It is impossible to review a gift!

Question

I bought a top as a gift for one of my alts.   I cannot review the top, it says "you must buy first", my alt cannot review the top, same response from the marketplace.

The top has a really nasty bug I did not notice in the demo.  I am experienced, and nothing I do fixes it.

Why am I not allowed to review a gift?   I have run into this before.

Edited by FaintOutline
spelling typo

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1 answer to this question

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It's a known problem, see BUG-6878 - Unable to leave a review and I receive the following error: "You must purchase the product before you can review it."

If the user that received the gift has a last name of resident (user name only) they are not able to leave a review as outlined in that BUG report investigation. However if the user has an old style last name they can leave a review on a gifted item.

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