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Showing results for tags 'review'.
Found 4 results
How to deal with dishonest buyers? a few days ago I received a 1star review in which my product was called non-working junk and urged not to spend money. within a few hours I contacted the buyer. I thanked for the review, made a refund and asked what exactly does not work. but the buyer refused to explain and stated that they had already purchased another item. I flagged review and after waiting a day I turned to support. I was advised to flag review. omg, of course I flagged it before contacting them! who do they take me for ?! I replied that I had already flagged it. I was told to wait. I have been waiting for the third day and am in a nervous state. yes, i take it serious. once, when I myself put a three-star review, some "merchant" pounced on me with threats and foul language. of course i removed it (now i dont know - why?!) Really the better you treat people, the worse they treat you ?! What can be done even in such a situation? I do not see any other way out, except in violation of the rules to rearrange the item on sale. just a pity the other three five-star reviews and the loss of rating. of course, this is my alt. I’ll add that I made a comment to the review, with the same appeal to explain what does not work. in response received only appreciation for a full refund. if the conflict is settled, well, be you human, remove the review !!! I am really thinking of stop giving refunds and customer support at all! Thanks for reading!
Hi, A friend of mine gifted me an item that I would like to leave a review for but neither of us can review the item. It says "You must purchase the product before you can review it." It is under the order history of my friends account. I found something that said I should be the one to be able to review it but I can't. Does anyone know how to fix this? Thanks!
I bought a top as a gift for one of my alts. I cannot review the top, it says "you must buy first", my alt cannot review the top, same response from the marketplace. The top has a really nasty bug I did not notice in the demo. I am experienced, and nothing I do fixes it. Why am I not allowed to review a gift? I have run into this before.