Can't see

[NaughtyCookies]

Hi guys ! now it's been a month that i cannot see my avatar and the other avatars , it's so weird :c .

i thought if i wait the problem will disapear , but it's not the case . 

i can only see my head  , but the others can see me

i also can see myself if i put
 the quality in "low" when opening the preferences/graphics but still

i can't see the others anyway 

- In the normal way :

-When putting the quality to low :

 

see ? T^T

please help me i can't enjoy the game anymore , i've been playing SL for 1 year and it's the first time that it happen to me !

thanks  ^-^

 

 

 

 

[Alwin Alcott]

and.. ehm.. how about you tell a bit more about your system,... whithout that it's nearly impossible to say something relevant....

edit your post please and past your system info ( its in the help of your viewer..just copy and paste)

[Whirly Fizzle]

Really need your system info as Alwin said.
Top menu bar of the viewer, Help -> About Second Life / Viewer name.

Taking a wild guess before we see your system info - I suspect you may have an older graphics card & on bento enabled viewers you won't be able to see any fitted mesh unless Hardware Skinning is disabled.

[NaughtyCookies]

Firestorm 5.0.1 (52150) Dec 10 2016 14:44:37 (Firestorm-Releasex64) with OpenSimulator support
Release Notes

You are at 167.0, 175.0, 21.4 in Club of Friends located at sim10523.agni.lindenlab.com (216.82.52.29:13000)
SLURL: http://maps.secondlife.com/secondlife/Club of Friends/167/175/21
(global coordinates 255,399.0, 247,215.0, 21.4)
Second Life Server 17.04.26.325840
Release Notes

CPU: Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz (1795.99 MHz)
Memory: 8080 MB
OS Version: Microsoft Windows 7 SP1 64-bit (Build 7601)
Graphics Card Vendor: Intel
Graphics Card: Intel(R) HD Graphics 4000

Windows Graphics Driver Version: 9.17.0010.2867
OpenGL Version: 4.0.0 - Build 9.17.10.2867

RestrainedLove API: (disabled)
libcurl Version: libcurl/7.47.0 OpenSSL/1.0.1i zlib/1.2.8
J2C Decoder Version: KDU v7.8
Audio Driver Version: FMOD Ex 4.44.61
LLCEFLib/CEF Version: 1.5.3-(CEF-WIN-3.2526.1347-32)
LibVLC Version: 2.2.4
Voice Server Version: Vivox 4.6.0017.22050

Settings mode: Viewer 5
Viewer Skin: Starlight (Original Orange)
Font Used: Deja Vu (96 dpi)
Font Size Adjustment: 0 pt
UI Scaling: 1
Draw distance: 128 m
Bandwidth: 500 kbit/s
LOD factor: 2
Render quality: Medium-High (4/7)
Advanced Lighting Model: No
Texture memory: 1024 MB (1)
VFS (cache) creation time (UTC): 2016-8-20T14:31:31 
Built with MSVC version 1800
Packets Lost: 32/2,373 (1.3%)
May 21 2017 13:23:09 SLT

[Rachel1206]

See Nalates Urriahs blog post on Second Life: Intel HD Graphics – How to Improve

Follow the instructions for the Intel HD Graphics 4000 and uninstall Firestorm 64 bit and install Firestorm 32 bit version, get help from a local computer wizard friend, if you find it hard to do.

With more and  more complicated features in SL older systems without a newer dedicated graphic card (GPU) will struggle to perform well.

[Whirly Fizzle]

On 21/05/2017 at 9:25 PM, NaughtyCookies said:

Firestorm 5.0.1 (52150) Dec 10 2016 14:44:37 (Firestorm-Releasex64) with OpenSimulator support
Release Notes

You are at 167.0, 175.0, 21.4 in Club of Friends located at sim10523.agni.lindenlab.com (216.82.52.29:13000)
SLURL: http://maps.secondlife.com/secondlife/Club of Friends/167/175/21
(global coordinates 255,399.0, 247,215.0, 21.4)
Second Life Server 17.04.26.325840
Release Notes

CPU: Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz (1795.99 MHz)
Memory: 8080 MB
OS Version: Microsoft Windows 7 SP1 64-bit (Build 7601)
Graphics Card Vendor: Intel
Graphics Card: Intel(R) HD Graphics 4000

Windows Graphics Driver Version: 9.17.0010.2867
OpenGL Version: 4.0.0 - Build 9.17.10.2867

RestrainedLove API: (disabled)
libcurl Version: libcurl/7.47.0 OpenSSL/1.0.1i zlib/1.2.8
J2C Decoder Version: KDU v7.8
Audio Driver Version: FMOD Ex 4.44.61
LLCEFLib/CEF Version: 1.5.3-(CEF-WIN-3.2526.1347-32)
LibVLC Version: 2.2.4
Voice Server Version: Vivox 4.6.0017.22050

Settings mode: Viewer 5
Viewer Skin: Starlight (Original Orange)
Font Used: Deja Vu (96 dpi)
Font Size Adjustment: 0 pt
UI Scaling: 1
Draw distance: 128 m
Bandwidth: 500 kbit/s
LOD factor: 2
Render quality: Medium-High (4/7)
Advanced Lighting Model: No
Texture memory: 1024 MB (1)
VFS (cache) creation time (UTC): 2016-8-20T14:31:31 
Built with MSVC version 1800
Packets Lost: 32/2,373 (1.3%)
May 21 2017 13:23:09 SLT

Thanks.
Your installed graphics driver version 9.17.0010.2867  is really old.  I'm hoping a graphics driver update will fix this.
Use the Intel driver update utility at http://www.intel.com/content/www/us/en/support/detect.html to find the latest driver for your card.

If the driver update doesn't fix the problem, can you re-post your system information from Help -> About Firestorm again, so we can see which driver version is installed.

Thanks