i am not able to change my preferences to view adult content

[Amethyst Jetaime]

I assume you gave your correct RL birthdate when you registered.  Sometimes things like this don't work correctly.  File a support ticket to have it fixed. 

[Amethyst Jetaime]

I assume you gave your correct RL birthdate when you registered.  Sometimes things like this don't work correctly.  File a support ticket to have it fixed. 

[Rolig Loon]

When you submit a support case to have your birthdate corrected, you should expect Linden Lab to ask for proof.  They will probably ask you to provide a copy of some official document (a passport, driver's license, or similar document) to verify your real birthdate.  Linden Lab does not usually verify ages, but it is hard to believe that a SL resident does not know her own birthday.  :smileywink: