Viewer 2.6 Installation fails: Error opening dll files...

[Chriz Palen]

Is anyone else having this problem?

(my O/S is Vista btw)

[Wilhiam Hydraconis]

Not seen this error yet. Are you sure your download was completed properly ? You could try deleting the installation file and try downloading it again.

[Wilson Mimulus]

I'm getting the same error here on my end. I had my Viewer 2.0 set to auto-update, got that error, and than I had to do a fresh install since the viewer refused to update. I get the same exact errors (It gives the same error for multiple files, including one for SLvoice.dll)

[Wilhiam Hydraconis]

Ok.. thnx for that info. Next question(s) of mine would be :

 

• Did you completely remove the old installation before installing the new one when you did the fresh install ?
• Could you try installing it NOT in the same installation folder ( manually remove the old one if needed ? ).

 

[Wilson Mimulus]

I did. I ran the unistaller and than looked to make sure even the folder was gone itself.

I just did another fresh install, however. All I did was change the folder so that instead of Secondlifeviewer2 it was just secondlifeviewer and the install worked perfectly.

[Wilhiam Hydraconis]

\o/

Have fun using your viewer.

[Chriz Palen]

Ok, I've resolved this now by uninstalling &/or deleting anything related to SL (except the Project Viewer).

[Baloo Uriza]

Looks consistent to what you would see if you were trying to upgrade SL with SL running.  Check the task manager or reboot, then try again.  Also, you may find you get a better framerate if you change your windows theme to Windows Classic instead of using one of the Aero-based ones.

[Chriz Palen]

Thanks but as I said in my previous post, uninstalling SL and deleting any remaining files did the trick & SL wasn't running at the time.

[Becka Aulder]

A few of the sub processes don't want to cleanly exit and are still "running" even when the viewer isn't. I've had this error for different DLL's on various releases. Since the files are in use, they can't be opened for writing (or replacing as is the actual case) during the upgrade. Either fully reboot or open your task manager and manually kill anything in the processes list related to second life. (most often it'll start with "sl:" and in my case it's always SLVoice.exe Rerun the setup/install and it'll go smoothly.

[Chriz Palen]

Becka Aulder said: "A few of the sub processes don't want to cleanly exit and are still "running" even when the viewer isn't...."

That may well have been the case Becka but I started from scratch and it's installed correctly now.

Thanks.

[Special Jewell]

Same thing happened to me.  Did another install from the downloads page and it is ok.