not all group notices or ims going to email

[Zip Zlatkis]

I have IMs set to go to email if I am not online.  However, many group notices are not recieved in email. Is anyone else experiencing this?

 

I have the box checked on my account in Dashboard to recieve IMs in email.  I know group notices are being sent but I do not always receive them in email.  They are not in my SPAM.

 

Today I did not have my IMs capped on my main avatar and did not have more than 25.  I am wondering, do they include all IMs from alts using the same email?  That would make sense and would be the reason it is sporatic.

 

I am part of the group that is sending the group notices that I am not getting.  I can see them on their notices section.  Also, one of my alts is in the group and notices came in for her.  I went onlne as the alt and her IMs had gotten capped.

 

 

 

 

[Freya Mokusei]

No.

But you don't include any useful information, so can't help you figure out why.

It's probably your spamfilter.

[Rolig Loon]

Hi, Zip --

Perhaps your group messages are exceeding your cap.  If you receive more than 25 IMs, group messages, etc. while you are off line, the extras are simply deleted from the system, not forwarded.

[Zip Zlatkis]

My main avatar did not exceed the 25 cap. However, do they count the individual avatar or do they count all IMs, including alts that go to the same email address?

[Zip Zlatkis]

 

My main avatar did not exceed the 25 cap. However, do they count the individual avatar or do they count all IMs, including alts that go to the same email address?

 

[Rolig Loon]

---

Zip Zlatkis wrote:

[ .... ]

Today I did not have my IMs capped on my main avatar and did not have more than 25.  I am wondering, do they include all IMs from alts using the same email?  That would make sense and would be the reason it is sporatic.

 

---

Hmmm...  So that's not the solution.  No, Linden Lab does not include all the messages that your alts may have received.  Your alts are different people. However, I suppose it's possible that your e-mail system or your ISP may have a wierd spam filter to keep you from being overwhelmed by messages that all come from Linden Lab.  Unlikely, but possible ..........

Are you sure that your groups are actually sending you messages?

[Zip Zlatkis]

I am in the group that is sending the notices. Also one of my alts is in the group and the group notices are coming in for her. I did go on as the alt today and her emails had been capped.

 

 

[Rolig Loon]

That's most peculiar, Zip. I suggest submitting a support case to see if Linden Lab can figure it out.

[Zip Zlatkis]

OK, Thanks Rolig!