I can't log in. It says Logging in then It says Updating Friends List and it crashes. Help?

[Folie Adored]

Everytime I try to log in it gets to the Updating Friends List thing and it crashes and says: login failed. despite our best efforts, something unexpected has gone wrong. please check the grid status blah blah and If you continue to experience problems please check your network and firewall setup

I am able to log in on alts. However, this is my main account that I can't log in with and I work on SL, so you can see how bad this is for me.

I've cleared cache. I've tried logging in to places like Smith. I uninstalled and reinstalled the SL Viewer and Firestorm. Still getting the same message. Please help me get back on SL!

Viewers I have tried: SL Viewer, Firestorm, Singularity,  and Black Dragon. It does the exact same thing on all of them but Singularity.When trying Singularity the message I get is: Unable to connect to Second Life. Internal Server Error.

I have searched around on how to fix this, but the answers are from 2011-2013. None are new. I obviously tried the "log in to the second life viewer once, then you can log back into your viewer and use it like before." Yeah, that didn't work for me because even after uninstalling and reinstalling I get the same message... PLEASE HELP!?

[SerendipityRose29]

I am having the SAME issue!!! And i have uninstalled and reinstalled, updated every driver i can think of, but still same thing. I sent a ticket seems that is all I can do. Hope we get an answer soon!

[Folie Adored]

Then it can't be just us! There has to be some sort of bug or something then. Ugh. I dunno. I was told to plug my cable directly in to bypass wireless but obviously that didn't work either. I really need to be able to log into this main account! I hope I hear back from then again soon. I ended up submitting two tickets on accident so we will see what happens cos their first advice was elementary! Let me know what they tell you!!! Thanks!

[Mrbigstuph1645]

I'm having that issue as well.  Can log into my alt, but not my main.

[Attitude02]

iam having that issue to I cant log in ether and it the only account I have

[Attitude02]

iam haveing the same issue to

[Soray]

i'm having the same issues as you too ..... please we need help!

[camep]

Hello all,

 

Just to report that I am having the same issue and it started today. Yesterday was perfect but now it seems there is some kind of problem. I hope someone can assist us.

Thank you and a Happy New Year!

 

[nsabari4 Resident]

i had the same problem , but was able to log back sl after 5 minutes eventhought they said it will take some 7hours to logback

[Alwin Alcott]

54 minutes ago, nsabari4 Resident said:

i had the same problem , but was able to log back sl after 5 minutes eventhought they said it will take some 7hours to logback

usefull response 16 months later....

 You get this message when the servers need to end a previous session, to prevent issues with inventory, location and everything thats needed to get / keep your avatar in good technical condition.