KarenMichelle Lane Posted January 10, 2015 Share Posted January 10, 2015 Dorientje Woller wrote: Is there a minimum amount required to kickstart this, exp. buy 2500 linden and then it starts to work ? That is all you need to do! The minimum will kick that darn clock..... Link to comment Share on other sites More sharing options...
Dorientje Woller Posted January 10, 2015 Author Share Posted January 10, 2015 so buying for 6 USD of lindens would be ok ? Link to comment Share on other sites More sharing options...
KarenMichelle Lane Posted January 10, 2015 Share Posted January 10, 2015 Dorientje Woller wrote: so buying for 6 USD of lindens would be ok ? That should be more than enough to get things going. The minimum purchase amount is US$ 2.50. It might be a interesting experiment to see of the minimum purchase would follow the credit timeline schedule. Please keep us updated on what happens to your accounts Transaction Limits Status 19 days out. Link to comment Share on other sites More sharing options...
Dorientje Woller Posted January 13, 2015 Author Share Posted January 13, 2015 Ok, for 7 dollars lindens bought, now fingers crossed that it kick starts the Lindex But I do have some side notes, or better one big side note. For European users this is costly operation due to the extra costs of convertion Euro to Dollars and reversed. I hope that LL bares that in mind in the future Link to comment Share on other sites More sharing options...
KarenMichelle Lane Posted January 14, 2015 Share Posted January 14, 2015 Dorientje Woller wrote: Ok, for 7 dollars lindens bought, now fingers crossed that it kick starts the Lindex But I do have some side notes, or better one big side note. For European users this is costly operation due to the extra costs of conversion Euro to Dollars and reversed. I hope that LL bares that in mind in the future Excellent, please post the dates you see the limits change. Nothing like testing the LL policies in real life. It will be interesting to see the PayPal conversion rates when you cash out. Link to comment Share on other sites More sharing options...
Dorientje Woller Posted January 16, 2015 Author Share Posted January 16, 2015 Still no change in the limits Link to comment Share on other sites More sharing options...
KarenMichelle Lane Posted January 16, 2015 Share Posted January 16, 2015 Dorientje Woller wrote: Still no change in the limits Yes - somewhere between Day 2 - 7 is when the 1st upgrade should occur. No ability to sell Lindens during this time but your thresholds for daily purchases should go up from the current settings. Buy L$ should bounce from 30 to 100. I suspect because you are a one time Linden purchaser and being pretty idol in your use of Lindebs that you'll always have to wait the max time per threshold adjustments Link to comment Share on other sites More sharing options...
Dorientje Woller Posted January 17, 2015 Author Share Posted January 17, 2015 What do you mean with that max treshold ? I do not hope 30 days ? BTW, was just keeping you up to date Link to comment Share on other sites More sharing options...
Dorientje Woller Posted January 21, 2015 Author Share Posted January 21, 2015 Ok, first offer made. But is it true that I have to wait a week before this offer is accepted ? Link to comment Share on other sites More sharing options...
KarenMichelle Lane Posted January 21, 2015 Share Posted January 21, 2015 Dorientje Woller wrote: Ok, first offer made. But is it true that I have to wait a week before this offer is accepted ? 01-13-2015 - 01-21-2015 = 9 Days - Good, you should be able to perform a Process Credit for up to $300 USD. OK - You used the term 'offer'. I'm making the following assumption based on our previous posts. 1) That you have sold some Lindens and now have a positive balance in your USD Balance. 2) You requested a LindeX Exchange: Process Credit transaction. Technically this is not an offer. And Yeah - We all have to wait the 3-5 Business days for the PayPal payout. Actually we don't know what the exact reason for this long of an approval process but I'm sure it involves someone doing a manual check then the approval. Link to comment Share on other sites More sharing options...
Dorientje Woller Posted January 21, 2015 Author Share Posted January 21, 2015 Those assumptions are correct Link to comment Share on other sites More sharing options...
Dorientje Woller Posted January 28, 2015 Author Share Posted January 28, 2015 Ok, I have had it with this crap. What was earlier on a process of merely a couple of days, has turned out into a grotesque circus that is going on for weeks. Finally I managed to convert my lindens into dollars, but there is no way to transfer them to my paypal account, which is been set up, verified and used to buy lindens. How can I transfer those dollars to my Paypal account if there is no such method is forseen on my page ? Link to comment Share on other sites More sharing options...
Alwin Alcott Posted January 28, 2015 Share Posted January 28, 2015 simply click process credit, that should trigger the transfer oftewel, gezien je naam in het nl, op process credit klikken zou de transfer naar paypal in werking moeten zetten Link to comment Share on other sites More sharing options...
Dorientje Woller Posted January 28, 2015 Author Share Posted January 28, 2015 Deze, process credit knop werkt niet, en als deze gebruik die in mijn Account Summary wordt ik geleid naar een informatie pagina waar ze uitleggen hoe lang het kan duren. Translation : The button "Request Process Credit" is grayed out, I can't use it. What is the reason and what do I have to do. I bought linden through a verified paypal account, all needed information that I can imaging is filled in my account settings, Lindens have been converted into dollars, has a positive balance, but I can't transfer them to my paypal account. Link to comment Share on other sites More sharing options...
KarenMichelle Lane Posted January 28, 2015 Share Posted January 28, 2015 Dorientje Woller wrote: Deze, process credit knop werkt niet, en als deze gebruik die in mijn Account Summary wordt ik geleid naar een informatie pagina waar ze uitleggen hoe lang het kan duren. Translation : The button "Request Process Credit" is grayed out, I can't use it. What is the reason and what do I have to do. I bought linden through a verified paypal account, all needed information that I can imaging is filled in my account settings, Lindens have been converted into dollars, has a positive balance, but I can't transfer them to my paypal account. OK there is the little matter of the disclaimer: You must be in compliance with our Terms of Service to receive payment through our credit payment process. This includes, without limitation, the requirement that you provide and maintain complete and accurate information, including verifiable billing information. Specifically, Your account contact information: https://secondlife.com/my/account/contact.php Should be completed with a verifiable residence address. If it has this information then please give the Billing Office a quick call to see what other hoop you need to jump through. As I recall I faxed a copy of my driver's License to Linden Lab ages ago. That allowed them to verify my name was the same as that associated with my PayPal Account and that my stated address was in fact correctly offered. [Remember, LL has to follow International Financial Treaty Law in regards to its due dilligance towards the prevention of money laundering channels which requires verifiable identification.] Contacting Linden Lab billing support If you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers: •US/Canada: 800-294-1067 •France: 0805-101-490 •Germany: 0800-664-5510 •Japan: 0066-33-132-830 •Portugal: 800-814-450 •Spain: 800-300-560 •UK: 0800-048-4646 •Brazil: 0800-762-1132 Long distance (not free): 703-286-6277 (use Skype to save some cost) Billing Support is available twenty-four hours a day, seven days a week in the US, UK, and Canada and 7 days a week in all other countries listed above. Link to comment Share on other sites More sharing options...
Dorientje Woller Posted January 28, 2015 Author Share Posted January 28, 2015 What more do they need ??? The size of my underwear ??? They have my billing information, which is a verified paypal account to a bank with all my personal information as address/age/sex and so on. This information is also added on my SL account. Link to comment Share on other sites More sharing options...
KarenMichelle Lane Posted January 28, 2015 Share Posted January 28, 2015 Dorientje Woller wrote: What more do they need ??? The size of my underwear ??? They have my billing information, which is a verified paypal account to a bank with all my personal information as address/age/sex and so on. What? Size 34" undies? Naaa, call the nice LL folks and get through the last size 32" hoop.! Actually, the PayPal transaction may not provide all the needed data with the transaction. Sometimes they only send the Name on the account without the verifiable address information. I use PayPal for business and have noticed this with payments I accept from clients. Now in my case I'm happy to be paid by my client. In LL's case you are asking them to send $$ to Paypal and they are so **bleep** about having all the i's dotted and t's crossed. Don;t blame them. It's the law they are required to follow to even be able to offer this service of allowing you to cash out income from a foreign income source. Link to comment Share on other sites More sharing options...
Dorientje Woller Posted January 28, 2015 Author Share Posted January 28, 2015 Sorry, the 3 numbers in Europe I can call are UK/France/Germany and none of the 3 numbers are available or they are unknown. Link to comment Share on other sites More sharing options...
KarenMichelle Lane Posted January 28, 2015 Share Posted January 28, 2015 Dorientje Woller wrote: Sorry, the 3 numbers in Europe I can call are UK/France/Germany and none of the 3 numbers are available or they are unknown. Really!!! OK 1 sec, re-looking them up ..... Local Toll-Free numbers are available for the following countries Local Toll-Free numbers France: 0805.101.490 Germany: 0800.664.5510 Japan: 0066.33.132.830 Brazil: 0800.762.1132 Spain: 800.300.560 UK: 0800.048.4646 OK can you verify which of these is now not working? We will notify LL to delete the numbers from the support website and/or to update the numbers - ASAP If worse comes to worse, install Skype to make a toll free Internet call to the direct line. Long Distance 703.286.2738 Link to comment Share on other sites More sharing options...
Dorientje Woller Posted January 28, 2015 Author Share Posted January 28, 2015 All 3 numbers : France, Germany, UK ain't working. Not recognized or in service. And that Skype thing isn't free for us. Not going to pay an extra amount to phone to some instance that has already required a charge of money to free my rightful earned amount of money. I am sick and tired of it. Link to comment Share on other sites More sharing options...
KarenMichelle Lane Posted January 28, 2015 Share Posted January 28, 2015 Dorientje Woller wrote: Sorry, the 3 numbers in Europe I can call are UK/France/Germany and none of the 3 numbers are available or they are unknown. OK, I just got off the phone with concierge support [i have access to this since I own regions] and the numbers are correct and working according to LL. They advised that you check your international dialing prefixes and try again. Also, use this link to get the numbers "corrected" for your locality: http://community.secondlife.com/t5/English-Knowledge-Base/Billing/ta-p/700037#Section_.9 Also, but I'm not sure this applies, make sure your PayPal account thinks you are authorizing Linden Research as an authorized merchant: This may seem a bit backwards but it actually works to authorize LR for debit & credit transactions. Set your PayPal monthly limit If PayPal is failing, the cause may be the default monthly maximum limit of US$250.00 set by PayPal. To change it: Log into PayPal. Click the My Account tab. Click the Profile subtab. Go to the My Money section. In the My preapproved payments section, click Update. Click Linden Research from the Merchant list. In the Bill Term section, click Edit Billing Limit. Enter the total maximum dollar value you want to set. Click Save. Link to comment Share on other sites More sharing options...
Dorientje Woller Posted January 28, 2015 Author Share Posted January 28, 2015 I really don't know it anymore. About to delete my account if this is going on. Link to comment Share on other sites More sharing options...
Dorientje Woller Posted January 28, 2015 Author Share Posted January 28, 2015 This is the button that refuses to work. Link to comment Share on other sites More sharing options...
KarenMichelle Lane Posted January 28, 2015 Share Posted January 28, 2015 Yup, that non-highlighted button means something is not complete in regards to your PayPal account so you don't have a valid payout method from LL's POV. See that None in your account Payout Method section? Press the Change option to CHANGE it to PayPal. If that doesn't work, contact Billing Support. When you have that Payout Method set correctly it will say PayPal acct. youremailaddress@maildomain.??? where it now says None. Ya know, I have no idea what to tell you about contacting Billing Support. You are probably one phone call away from getting this cleared up and operational. No one here in SL Answers can fix this for you. The decision is up to you. You can Submit a Support Case and chat to the Billing Department via emails. That is free. BTW - Skype is almost FREE to you. You are calling via the Internet to a Skype localized number owned by the Skype network in the US area code 703. The drop out local connection fee is a pittance. Best of luck. Link to comment Share on other sites More sharing options...
Dorientje Woller Posted January 28, 2015 Author Share Posted January 28, 2015 Thanks a lot, it works. Come here that I give you a kiss :matte-motes-kiss: Although, how long will it take to be on my PayPal account ? Link to comment Share on other sites More sharing options...
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