SL Marketplace tagging "General" products as "Moderate"

[Colwyn Baily]

I've been battling SL Marketplace's automatic tagging system regarding two texture packs I'm listing. The system automatically converts the General rating for the textures to Moderate, telling me that "...the text in the description field forced a change in the maturity level."

There is absolutely nothing objectionable in the descriptions, or in the texture packs. I've tried multiple versions, different wordings, had other people read through them... nothing works.

Has anyone else had issues with this? If so, is there any way around it? It's a pretty crappy system that tells you that something is amiss, but fails to give you any clue what that might be so you can fix it.

If you want to read the descriptions, they are at:

https://marketplace.secondlife.com/p/Hollywood-Days-Coordinated-Texture-Pack-Baily-Studio/1898187

https://marketplace.secondlife.com/p/Hollywood-Nights-Coordinated-Texture-Pack-Baily-Studio/1898226

Any suggestions are appreciated. Thanks!

[Unklebob Hotaling]

"Has anyone else had issues with this? If so, is there any way around it? It's a pretty crappy system that tells you that something is amiss, but fails to give you any clue what that might be so you can fix it."

There's a whole crapload of discussion based around this maturity tagging going on over at the Commerce side...

Here is a thread created by a Linden - http://blogs.secondlife.com/message/600756#600756

And you'll find lots of other threads about the same thing there too should you be looking for people who've experienced the same - http://blogs.secondlife.com/community/commerce

Everyone seems as miffed about it as you are (and rightfully so); no fixes yet so far as i can tell.

[TC Short]

Unk answered your question, look in the commerce thread. I just wanted to say that your links took me to the marketplace main page.

Side note: One person has even had problems with an item simply because it had the number 5 in the name.

[Colwyn Baily]

TC: Could it have done that because you don't have Moderate listing results checked? That's my fear, that with this unwarranted Moderate rating my product won't show up in search results.

[Colwyn Baily]

Thanks Unklebob, I'll give 'em a look.

[Yoki Enoch]

Colwyn Baily wrote:

 

I've been battling SL Marketplace's automatic tagging system regarding two texture packs I'm listing. The system automatically converts the General rating for the textures to Moderate, telling me that "...the text in the description field forced a change in the maturity level."

There is absolutely nothing objectionable in the descriptions, or in the texture packs. I've tried multiple versions, different wordings, had other people read through them... nothing works.

Has anyone else had issues with this? If so, is there any way around it? It's a pretty crappy system that tells you that something is amiss, but fails to give you any clue what that might be so you can fix it.

If you want to read the descriptions, they are at:

https://marketplace.secondlife.com/p/Hollywood-Days-Coordinated-Texture-Pack-Baily-Studio/1898187

https://marketplace.secondlife.com/p/Hollywood-Nights-Coordinated-Texture-Pack-Baily-Studio/1898226

Any suggestions are appreciated. Thanks!

I know exactly why they are marked Moderate. You have the following in your description: "512 x 512". If you substitute "by" for the "X", your listing will remain General. So far, I have learned that the following characters will move a listing from General to Moderate: X 5..... oh, you might have to get rid of those 5's too in the 512. One has to be creative to circumvent the Lindens in how they, ahem, set things up.

[TC Short]

Oh you're correct. I didn't have it checked. I usually don't. Sorry about that. So yes, they are showing as long as Moderate/Adult is checked.

[Colwyn Baily]

Yoki: You were totally right... eliminating the "x" in the texture dimensions allowed the rating to change to General. I changed the "x" to the word "by," so the dimensions now read "512 by 512".

Think how much time and aggravation could be saved for vendors if SL would just tell us this stuff upfront, or if they had considered the fact that dimensions are used all the time in descriptions... for structures, prims, textures, and more. A lone "x" doesn't automatically mean something is X-rated.

Thanks, Yoki.

[Yoki Enoch]

I am glad to be of help.