Secondlife cannot be accessed from this computer

[Lonesome Charisma]

I can not log into either of my accounts as I'm getting the following error: Login failed. Secondlife cannot be accessed from this computer.

However, I've used this laptop since last November and never had this error before....  HELP!  PLEASE!

[Karyn Vaher]

I'd be curious to see more people able to solve this log-in issue this way and that this isn't a misleading fluke - but it worked for me.

[Clara Mukaida]

Diadora Vella wrote:

 

 

Once youre in again upgrade your account to remove that litle "X" from behind your name on lindenlabs wachlists and try to keep yourself away from crime

 

Hi, i'll try to do what you say.... but what you mean with "upgrade your account"?

 

[Guarocuya Giano]

Im having same problem, I submitted ticket 10 days ago, but after initial cookie cutter reply that a technitian was assigned to the case I havent heard a peep. I also own several estates, have been calling concierge every day and no one seems to be able to give me the time of day; very odd that a company would ignore customers who are paying thousands of us dollars every month.... If i did this in my RL business I wouldnt last two weeks. Is LL going under? If not, with service like this I cant imagine them staying afloat for long. I hope someone at corporate is paying attention to whats happening with "support" - it could well bite them in the rear if they dont catch on soon.

[Guarocuya Giano]

I can log on from different compuetrs at home and concierge tells me that I am not banned, so it is a known bug or security breach. I have apremium account and still waiting after 10 days for "support"

[Guarocuya Giano]

Im on XP and having same issue... =/

 

[Blowie Liddie]

Yes, I would agree, I think its an SL goof up, I have the same problem and I have yet to read a satisfactory explanation for it, or a fix

[Peewee Musytari]

@Blowie, you need to contact support to get your computer unblocked. If your are a premium member, speak to LiveChat, if not submit a ticket or email support@secondlife.com

[Kizz Howlett]

hello last night 01/05/11 i log on no problems and this morning 02/05/11 i cant login getting the message :- Login failed. Secondlife cannot be accessed from this computer. i have had the accout with second life some year now and dont know why iv this now ?is it a bug with in sl or do i need to reload phoenix im at a lost to know wot i should do next and how long before it is fixed cos you please help thanx you x

[Peewee Musytari]

@ Kizz, you need to contact support to get your computer unblocked. If your are a premium member, speak to LiveChat, if not submit a ticket or email support@secondlife.com

[Kizz Howlett]

but why would they block me over night and i was not even signed on or done any thing wrong they not even said i am blocked or give a reason just that message and it was fine last nite are yu sure they blocked and it not a bug there fixing iv put a ticket in and got case number but the last ti,e i put a ticket it took 2 months i can see my accout page and nothing be posted by LL will they let me know if it a bug or not ..thank you x

[Peewee Musytari]

@ Kizz, if they intended to block you on purpose they would have sent you an email. If you have no email, then your computer has been blocked by accident, this happens quite a lot. Tickets are being dealt with a lot faster now that the backlog has been cleared, but you can email too and even trying calling the free billing number. If you are not a premium member then try everything and see what works.

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