I can't change my email address?

[YodaTomassi]

I can't change my email address?
I try to change it and it says I put the incorrect password in when I put the correct password..
Could someone tell me what's up with this? It's been doing it for a long time.
I just want to change my email address cause I don't use this one anymore :(

[Madelaine McMasters]

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YodaTomassi wrote:

I can't change my email address?

I try to change it and it says I put the incorrect password in when I put the correct password..

Could someone tell me what's up with this? It's been doing it for a long time.

I just want to change my email address cause I don't use this one anymore

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Hi Yoda,

We've been getting this question a lot lately. I think the SL web page is confusing you, and others, into thinking you are expected to enter your e-mail account password. They're really asking you to enter your SL account password, to verify that you are the true SL account holder before allowing you to change the contact e-mail address.

You should always be very supicious of any website, other than your e-mail provider, that asks for your e-mail password.

 

[Daffy Proto]

i had the same problem 2 days ago about to change my mail and i notice my password was more than 16 characters which is this was the problem....your account can accept a password more than 16 characters but if you try to change mail it can't allow you...so i suggest check your password if is less than 16 characters with NO special symbols (ASCII)...you can also change and set new password with 16 characters.

[Madelaine McMasters]

Nice catch, Daffy!