My landlords vanished w/o a word. I can't get onto my sim. What now?

[Scooter Greybeard]

I owned a quarter of a homestead, and when I logged in today I got shunted to a safe hub.  Seems I can't get to my sim.  Tried to contact the landlords, they are offline, their website is down and their hq is gone.  All my stuff hasn't come back to my lost and found yet, so I'm hoping i'm just locked out, but don't have a clue what do do next.  Any advice?  I don't even know who to contact and the Knowlege base is useless for somehting this specific.

[Rolig Loon]

Submit a support ticket or contact Live Chat very soon.  If the sim owner has vanished and the sim is closed, it's a matter of time before LL will delete it from their servers. Items left on a deleted sim are not returned to their owners.  They simply vanish with the sim.  If you explain the situation, Linden Lab will arrange to make the sim accessible for a brief time so that you can get in world to grab your things.

[Innula Zenovka]

In addition to Rolig's answer, you may find this thread at SLU of interest.

[Rolig Loon]

Thanks, Innula. That was a crappy thing for the landlord to do like that. It sounds like a lot of people were affected. Those who don't log in often will be totally out of luck, because LL will only open the sim for that one 24 hour window, as far as I know.