can not accept items of this maturity level.

[Christian Edo]

can not accept items of this maturity level. i am trying to send my alt something and it keeps giving me that error.

[Rolig Loon]

It sounds as if your alt hasn't set maturity preferences in Marketplace (drop-down menu at the top of the screen) or maybe in Search (upper left corner), or perhaps in Preferences >>> General.  You have to set all three.  If you haven't given yourself access to Adult content, you can't receive it.

[KarenMichelle Lane]

Since you registered with your real life information and birth date, all you need to do that is age related is to make sure you have selected the level of information you are willing to see in all these locations:

1) In the Viewer General Tab [ G ] [ M ] [ A ] - Check the desired options

2) In the Viewer [Ctr'-M] World Map Events: [ G ] [ M ] [ A ] - Check the desired options

3) In the in-world Search Window - Perform any search then check the desired viewing levels in the upper left area of the search window - [ G ] [ M ] [ A ]

4) In the MarketPlace click on the Show maturity levels Down Arrow and select the desired viewing options phrase. {Note: I find it interesting that you can select Adult Only as one of the options here}

Additional Note: Do understand that many Adult venues may also impose a "How Long Has the Avatar Been Created" restriction. This is to keep out griefers and in some cases, new persons [ noobies ] from these areas.

Carry on and have fun!

[Christian Edo]

i tired all that. i still get-

Adding to cart as gift

rando *****m can not accept items of this maturity level. i can buy, go to, and look at everything from pg to adult i just can be gifted them. it's for my alt.

[KarenMichelle Lane]

And your ALT has done all these things as well Yes? The person you are gifting to needs to have done these steps as well.

[Christian Edo]

yes my alt has done all of these things. in sl he can go to any sim from adult to pg. on the market place he can buy and has bought stuff up to the adult maturity level. but if you try and gift him anything it says he can't get it. i have been in sl 10 yrs and my alt is over 2000 days old (just never used him)

[KarenMichelle Lane]

OKies- time to file a Support Case. There are some outstanding issues like this that only the LL staffers can fix. However, I've heard of non-premium members receiving the "Sorry, this issue is out of your accounts scope....." response.

[Christian Edo]

SO HOW DO I DO THAT?

[KarenMichelle Lane]

Submit a Support Case - https://support.secondlife.com/create-case/