why can't I sell Linden dollars?

[Katya Salty]

why can't I sell Linden dollars from that account? I get error - Your daily trading limit is US$0.00 ..... Why?

[Rolig Loon]

Because you have a brand new account and your trading limit for selling L$ will be zero until next week.  It's a safeguard that's meant to discourage people from creating quick, throwaway SL accounts for money laundering. 

See Billing and Trading Limits to check your limits. Your level will be highlighted if you're logged in.

You may request a review of your account to increase your limits by submitting a support case:

1. Under What type of problem are you having? select Billing.
2. Under Billing, select LindeX Billing and Trading Limits Review Reqest.
3. Fill out the remaining fields as instructed, then click Submit.

We'll review your request and get back to you within five business days.

[Katya Salty]

thanks for the reply) and can i have 2 or more Account second life?

[THORGNAF]

I would Like to know why i cant but L$ with my card

[Rolig Loon]

Yes. You may have up to five accounts. Our extra accounts are called "Alts." Many people have at least one alt. They are very helpful for us when we need a second person to test a new product, or to store some of our inventory, or to be the co-owner of a group, or to open a second Marketplace store. An alt is also handy for those times when you want to be in world alone, unknown to people who have only met your first account's avatar.

[Lindal Kidd]

@THORGNAF:  Call Billing during normal business hours, California time, at one of the numbers below.

US/Canada: 800-294-1067
France: 0805-101-490
Germany: 0800-664-5510
Japan: 0066-33-132-830
Portugal: 800-814-450
Spain: 800-300-560
UK: 0800-048-4646
Brazil: 0800-762-1132

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English

[Angelous3]

I'm having a similar issue but my account is about 8-10 months old 

[Rolig Loon]

@Angelous3 --  The age of your account doesn't make any difference.  What counts is how long you have been using the LindeX.  When you start -- the day that you make your first L$ purchase in the LindeX -- your sales limit is $0.  After 8 days, it increases to $300.  If you have never bought L$ on the LindeX, then your limit is still stuck at $0.  Buying L$ though a third-party Authorized Reseller doesn't count. 

[Lennon Sauber]

On 8/17/2014 at 6:07 PM, Rolig Loon said:

@Angelous3 --  The age of your account doesn't make any difference.  What counts is how long you have been using the LindeX.  When you start -- the day that you make your first L$ purchase in the LindeX -- your sales limit is $0.  After 8 days, it increases to $300.  If you have never bought L$ on the LindeX, then your limit is still stuck at $0.  Buying L$ though a third-party Authorized Reseller doesn't count. 

I'm having the same problem too, my account is very old, so, by this you're saying that I gotta make a linden dollar purchase in order to be able to sell my lindens that I've earned?

[Lindal Kidd]

Lennon...yes.