Like 3 hours ago to try my credit card I purchased lindens worth 9$. But I never recieved my linden

[Aykut Inventor]

Hi Linden Labs,

Like 3 hours ago to try my credit card I purchased lindens worth 9$. But I never recieved my lindens, I tried relogging and stuff too but those seem never work. The dollars in my credit card have been removed but on second life's website I can't see any transaction there. I hope you will solve this situation. Thanks in advance.

[Rolig Loon]

If you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers:

US/Canada: 800-294-1067
France: 0805-101-490
Germany: 0800-664-5510
Japan: 0066-33-132-830
Portugal: 800-814-450
Spain: 800-300-560
UK: 0800-048-4646
Brazil: 0800-762-1132

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English

[Nyll Bergbahn]

Have you checked your Dashboard to see if correct on it? SL is having some horrendous issues inworld atm.

YOu could call Billing Support:

 

Have billing issues?  Give us a call.

        Note that phone support is for billing issues only.  If you're having technical issues, please use          technical support.    

Billing support phone numbers

Toll-Free (US/Canada)

800.294.1067

Long-Distance

703.286.6277

Our Billing team is available 24 hours a day, seven days a week.

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Local Toll-Free numbers

• France: 0805.101.490
• Germany: 0800.664.5510
• Japan: 0066.33.132.830
• Brazil: 0800.762.1132
• Spain: 800.300.560
• UK: 0800.048.4646
• Support is in English Only

[PeterCanessa Oh]

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Aykut Inventor wrote:

Hi Linden Labs,

... I hope you will solve this situation. Thanks in advance.

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As the ladies did not point out, this is not a channel for communicating with Linden Labs, we are just residents like you.  We have no authority nor influence (or even contact most of the time) with LL and they never read or comment here.

Which is why all we can do in cases like this is point you at someone in LL who *should* be able to do something.