Complete Avatar help!

[Freelancer400]

So I bought an avatar, and I unboxed it just fine. I'm wearing it, but it doesn't show up the way it's supposed to. Instead of a complete avatar, I have a floating gray shape. Any ideas what I'm doing wrong?

[Lutricia Roux]

If you provide a bit more information of what "type" of avatar it is, it may be easier to advice you. Is it mesh or is it a regular skin/shape avatar?

[Natalie Voxel]

What viewer are you using? It almost sounds like it isn't compatible with mesh. Other than that check to make sure you have the mesh alpha layer applied.

[TishaRogue]

Its possible that the items of your inventory aren't loaded yet. Often this gives the cloud or grey result when you try and wear the item. In the top search bar of your inventory type the letter a and watch the total invantory number rise, if it slows down but isn't done yet, delete the a and type letter e.. continue this with the vowels to force the server to find all of your items. If this in fact is the problem your having, by the time your loaded you'll see the avi as it should be. if it's not the problem you've checked off one of the options you now know its not.