no login possible

[Chadischa Czavicevic]

Hello,


I can not log in SL since today
my username: Chadischa Czavicevic

I get the following message:

Login Failed!
Access to Second Life is not possible from this computer.
If you have received this message erroneously believe they turn to: support@secondlife.com


Have I done something wrong?

 

I have written now already 4 x but got no reply
can you tell me
what does that mean?

[Syo Emerald]

Could be an IP ban. When LL bans someone from SL, they ban the IP. Many people have changing IPs because of their router. It could be that you got such a banned IP. Have you tried to restart your router?

[Chadischa Czavicevic]

oh thank you for the idea, I have not come
but why block the IPs should know but can also take other innocent users

had real **bleep** that I've done something wrong

[chrismignon McDonnell]

Your computer whas banned from using Second Life this mean your Hardware Key and IP

you need contact SL support and see what happened only support can give you information

[Christin73]

You can try going onto SLs main website and log in. It sould show your status there. If you own land and forgot to pay teir fees they can suspend your account till you pay. That happend to me. But check your status on SLs main site first.

[Shikia Alex]

Sometimes I get this message and just try to log on again and I log on fine.. It could be a bug