Have not logged in since 2008, my L$ are missing and avatars are missing. Any ideas?

[Ark Aubos]

As the subject says ><.

Have not logged into SL since 2008, my L$ are missing and my avatars too. Any ideas? Thanks!

[Rolig Loon]

In theory, your SL account will be there when you return, even if it's years later.  In practice, theory might not work quite right when you've been away for 5 years.  LL has upgraded software and replaced equipment many times since 2008, and LL may have archived your stuff in a dusty basement too.  The first thing I would do is contact the billing office to see about the L$ that should still be in the account.  My guess is that LL is more assiduous about money than they are about vitual inventory, so you'll have better luck recovering it.  After you do that, file a support ticket under the category Account Issues to see if they can help with the inventory issues.  Depending on how much inventory and L$ you are worried about, you might get better service if you pay for a month of Premium membership first.

If you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers:

US/Canada: 800-294-1067
France: 0805-101-490
Germany: 0800-664-5510
Japan: 0066-33-132-830
Portugal: 800-814-450
Spain: 800-300-560
UK: 0800-048-4646
Brazil: 0800-762-1132

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English

[KarenMichelle Lane]

YAY - Rolig used a $5 word " assiduous " - she scores 10 extra points in the SL Answers Team Scrabble contest.