Linden acct and free home

[Dris70]

I resolved my account issues the other day and still

cannot get my free Linden home.  Please report

the status of my account.  Thank you

[Rolig Loon]

We can't report the status of your account.  We don;t have that sort of power.  After all, we're SL residents like you.  Lindens never come to this resident-to-resident Answer service.  If you need to check the status of your account and can't just look at your dashboard at secondlife.com for some reason, then give the billing office a call.  If you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers:

US/Canada: 800-294-1067
France: 0805-101-490
Germany: 0800-664-5510
Japan: 0066-33-132-830
Portugal: 800-814-450
Spain: 800-300-560
UK: 0800-048-4646
Brazil: 0800-762-1132

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English

BTW, I should have asked first .....Have you applied for a Linden Home? 

 

[Ariel Vuissent]

First, look on the main page, "Account," "Account Summary." Right at the top it'll tell you if your account is Basic or Premium.

Second, claim your Linden home. It's not enough to just be Premium; lots of Premium account holders choose not to have Linden homes, so rather than automatically assigning a home to every Premium member - which would exhaust the number of Linden homes fairly quickly - LL waits for you to claim one. You get to choose from a (limited) number of styles, even. I believe you can find that under "Account," "Premium Membership."

Third, please remember that we're all residents here, just like you. We can't check the status of your account, or tell you anything about it. If you still can't redeem your Linden home, you can try Live Chat, or call billing.

 

[ethanlox]

cannot get my linden home

 

[Rolig Loon]

Did you apply for one? See http://community.secondlife.com/t5/English-Knowledge-Base/Linden-Homes/ta-p/700103 . If you tried that and you still have trouble, please start your own new thread. Do NOT add your question to the end of someone else's really old one, where most people are likely to miss it .