2nd life wont load on my PC

[Rolig Loon]

Simply re-installing won't work.  Unless you also removed all of the user data files that your viewer creates, each re-installation is just inheriting the problems left behind by the last one.  And that's where the problem is.  Chances are good that your inventory cache is corrupt. Deleting it should solve the problem.

• Locate your cache folder. You will probably need to do this manually, if you are unable to log in. Use a file manager (like Windows Explorer for Windows system, Dolphin, or some such) to locate the cache folder. In its default location, the cache folder is hidden on most OSs. To find it, you will need to show hidden folders. Default cache locations are:
  • Windows XP: C:\Documents and Settings\[uSERNAME]\Local Settings\Application Data\Firestorm
  • Windows Vista: C:\Users\[uSERNAME]\AppData\Local\Firestorm
  • Windows 7: C:\Users\[uSERNAME]\AppData\Local\Firestorm
  • Mac: ~/Library/Caches/Firestorm
  • linux: ~/.firestorm/cache
• In this folder, locate the files named data.db2.x.* and index.db2.x.* (where * is a digit: 0, 1, 2, etc; you may have more than one of each type of file)
• Delete all files that match these two names.
• Log back into SL, to a quiet region (try Hippo Hollow, Aich or Hatton). Allow your inventory to repopulate fully.

Windows only: If the above doesn't work, then click the speaker icon in the system tray, then touch the volume slider, just enough to change the volume slightly. It may be that the Windows sound system has stalled; this should “give it a kick”.

If the above fails, then try doing a full wipe of all settings.

Those instructions were obviously written for Firesorm users, but they work for any viewer.  Just substitute the name of your own viewer (Singularity, Nirans, SecondLife ....) where they say Firestorm.

 

[Rolig Loon]

Simply re-installing won't work.  Unless you also removed all of the user data files that your viewer creates, each re-installation is just inheriting the problems left behind by the last one.  And that's where the problem is.  Chances are good that your inventory cache is corrupt. Deleting it should solve the problem.

• Locate your cache folder. You will probably need to do this manually, if you are unable to log in. Use a file manager (like Windows Explorer for Windows system, Dolphin, or some such) to locate the cache folder. In its default location, the cache folder is hidden on most OSs. To find it, you will need to show hidden folders. Default cache locations are:
  • Windows XP: C:\Documents and Settings\[uSERNAME]\Local Settings\Application Data\Firestorm
  • Windows Vista: C:\Users\[uSERNAME]\AppData\Local\Firestorm
  • Windows 7: C:\Users\[uSERNAME]\AppData\Local\Firestorm
  • Mac: ~/Library/Caches/Firestorm
  • linux: ~/.firestorm/cache
• In this folder, locate the files named data.db2.x.* and index.db2.x.* (where * is a digit: 0, 1, 2, etc; you may have more than one of each type of file)
• Delete all files that match these two names.
• Log back into SL, to a quiet region (try Hippo Hollow, Aich or Hatton). Allow your inventory to repopulate fully.

Windows only: If the above doesn't work, then click the speaker icon in the system tray, then touch the volume slider, just enough to change the volume slightly. It may be that the Windows sound system has stalled; this should “give it a kick”.

If the above fails, then try doing a full wipe of all settings.

Those instructions were obviously written for Firesorm users, but they work for any viewer.  Just substitute the name of your own viewer (Singularity, Nirans, SecondLife ....) where they say Firestorm.

 

[drwho23]

hi thanks for the help. but i have tried above but still the app is frozen. i no u said to then do a swipe of settings, but i don't what to do this as i don't no if this would delete my avatar and all the stuff i have bought on the market place and also in 2nd life with it. if it dose is there another way round this as there is at least £40.00 spend on 2nd-life avatar witch im sure you will agree i wouldn't what to lose.

[Rolig Loon]

It can't delete your avatar or any of the things in your Inventory. All of that is stored on SL's servers. Your viewer makes copies of the inventory and avatar data files so that it can uses them locally without needing to download the information every time you want to look at it. If those files on your computer are damaged, all you have to do is delete them by the process I described. That forces your viewer to download new local copies from the servers. User settings are a different matter. They are all of your Preference settings and other customizing information that define how your personal viewer is set up. If those are damaged, your viewer may not function properly. Again, the way to repair the damage is to delete the files entirely and create new ones. Your Preference information will be lost, so you'll need to make those decisions all over again. Your avatar, account balances, and inventory will not be affected in any way, however. As the page I linked you to describes, you can save some of the files that are in your AppData area, if you want to. I always save the files that contain downloaded IM conversations, for example..