Can't log in

[kevuky]

Hi I have been trying to log in to my sl ,however every time I try my password some how gets longer ( 13 letters not the 9 I use) .The message that comes up goes like ''DSS can not resolve host name .Please verify that you can log onto second life Com web site ...If you can but you continue to receive this error please go to the support section and report this problem ''

I run windows 7 ultimate and have a Geforce 8800 gets graphics card,Athlon 250 processor 

 

Any ides plus ?

[Rolig Loon]

Your main problem is the DNS issue.  Your viewer and SL's servers have temporarily lost the ability to talk to each other. Unless there's a problem with the servers (Always check http://status.secondlifegrid.net/ first), it's probably something on your end. So....

(1) Try shutting off your computer, unplugging the router and modem for a couple of minutes, and then plugging them back in and restarting. That simple step may clear up everything

(2) Add Google's free public DNS servers to whatever your ISP assigns you as a default. Here's how >>> http://code.google.com/speed/public-dns/

(3) If things are STILL messed up, contact your ISP. Maybe they are working on their Internet connections. Mine go down for about 20 minutes once a month or so while they are vacuuming dust out of their servers, or whatever they do.

The other problem is relatively minor.  Just type your password into the viewer and don't check the "Save" box.  Next time, your password won't be there, so type it in all over again.  You'll always get it right (unless you can't type, like me).

[Jusden Jonstone]

@kevuky 

Try using Googles DNS as mentioned in previous answer, but also please consider posting your current DNS setup here http://community.secondlife.com/t5/Second-Life-Viewer/DNS-problems-at-login-a-request-for-information/m-p/1862703

Monte Linden is looking into the source of this problem and additional information from those who encouter this problem would be helpful.