Sunnydee2012 Posted January 20, 2013 Share Posted January 20, 2013 I downloaded the flash player but the message "plugin failure" still comes up. what can I do now? thank you Link to comment Share on other sites More sharing options...
0 Dilbert Dilweg Posted January 20, 2013 Share Posted January 20, 2013 Try installing the version for "other browsers" from http://get.adobe.com/flashplayer/otherversions/ Link to comment Share on other sites More sharing options...
0 Rolig Loon Posted January 20, 2013 Share Posted January 20, 2013 Bummer. That usually works. :smileysad: Check the SLPlugin file Relog and open Search Go to your computer processes and look for “slplugin.exe” For Windows users, go to Task Manager → Processes Tab For Mac users, go to Activity Monitor → My Processes (usually by default, but you can check top right drop down) For Linux users, go to Command Terminal, and type “ps aux” You may see four instances of the slplugin running (that is normal behavior) If you do not see any instances of slplugin running, that is the cause of media failing If slplugin is not running, disable all firewall and virus protection (including anti-virus software and windows or other operating system firewalls) Relog and attempt video playback again If it works, you will need to stop your firewall/virus protection from blocking the slplugin file by granting it appropriate permissions in your firewall/virus protection software NOTE: If you have several viewers installed, you will have to allow to each one access through your firewall, as well as to SLPlugin for each one. Link to comment Share on other sites More sharing options...
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Sunnydee2012
I downloaded the flash player but the message "plugin failure" still comes up. what can I do now? thank you
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