Why does my login fail with a message that says updating friends list?

[Rolig Loon]

You could be timing out if you have a slow Internet connection or if the servers are having to process very long lists of saved information.  I doubt that a huge Friends list would do  that, but it's fairly common for a viewer to time out if you have accumulated a pile of group notifications.  Check under "Firestorm Logs out During Login" here >>> http://wiki.phoenixviewer.com/fs_install_crash

[Rolig Loon]

You could be timing out if you have a slow Internet connection or if the servers are having to process very long lists of saved information.  I doubt that a huge Friends list would do  that, but it's fairly common for a viewer to time out if you have accumulated a pile of group notifications.  Check under "Firestorm Logs out During Login" here >>> http://wiki.phoenixviewer.com/fs_install_crash

[Dilbert Dilweg]

This could be an issue with SL. Most regions are experiencing heavy packet loss on the network

You may follow the grid status to see when they get it all cleared up

http://status.secondlifegrid.net/